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Adaptive Selling - Successful sales are all in the head

Adaptive Selling: Why successful sales are all in the head

12th December 2018

Marshall E-Learning have partnered with multi-award winning mentoring expert David Mellor, to produce a new e-learning course focused on Adaptive Selling, an approach that aims to provide a more consultative approach to sales in an industry that traditionally is full of uncertainty, fear and complexity. Here, David explains why successful sales are all about mindset and what…

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BME staff earn less than white colleagues at Russell Group Universities

10th December 2018

Pay gaps between BME staff and others in Russell Group Universities are widening, according to a recent Freedom of Information (FOI) request sent by the BBC, with ethnic minority academics earning less than white colleagues. The average pay of white academics across the Russell Group is £55,000, whereas the figures for academics from Black and Arab…

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Diversity and Inclusion in Higher Education

Why we updated our diversity course for universities

29th November 2018

Our diversity course for universities, Diversity and Inclusion in Higher Education, is one of Marshall’s original e-learning courses. The course remains one of the most widely used courses on the subject today and have been recently updated. We interviewed Michael Howard, Lead Consultant at Marshall E-Learning Consultancy, on the change in approach to diversity training…

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New Performance Development Training Course released in partnership with University College London

New Performance Development Training Course released in partnership with University College London

27th November 2018

Performance Development training is a highly topical area for most organisations. According to research firm Gallup, only 29% of employees agree that the performance reviews they receive are fair, and just 26% agree that they are accurate. That’s why we’re excited to launch our Performance Development training course, created in partnership with University College London (UCL)….

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Adaptive Selling Training Course

New Adaptive Selling course helps salespeople sell with more certainty and confidence

15th November 2018

Marshall E-Learning have partnered with multi-award winning mentoring expert David Mellor, to produce a new e-learning course focused on Adaptive Selling, an approach that aims to provide a more consultative approach to sales in an industry that traditionally is full of uncertainty, fear and complexity. Using the latest theory in both neuroscience and the sales…

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Google sexual harassment incident shows lack of recognition and respect for diversity and inclusion

Google’s latest sexual harassment incident shows lack of recognition and respect for diversity and inclusion

2nd November 2018

Google is the latest company to become embroiled in the centre of a sexual harassment incident, as the search engine revealed that they have released forty-eight employees from the company, included 13 senior managers The sackings follow a strong of sexual harassment allegations from the past two years, the company’s CEO has revealed. Sundar Pichai,…

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Ryanair racism incident highlights need for unconscious bias training and diversity in customer service roles

Ryanair racism incident highlights need for unconscious bias training

24th October 2018

Video footage was released this week that shows a Ryanair passenger unleash a torrent of racist abuse towards an elderly woman sitting next to him. The video shows a white man directing horrific bile towards a black woman as other passengers board the plane from Barcelona to London Stansted. Reports have said that Ryanair staff…

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Breaking the Glass Ceiling - Fundamental tools to help women build their careers

Breaking the Glass Ceiling: Fundamental tools to help women build their careers

16th October 2018

  Teresa Norman, Diversity and Talent Management Specialist, explains the thinking behind our new programme, Breaking the Glass Ceiling, and how these fundamental tools will help women build their careers. If you’re interested in being part of the pilot and to get access to the programme at a heavily discounted rate, please email us at…

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University Students and Unconscious Bias Training

University Students and Unconscious Bias Training: an interview with The University of Edinburgh

10th October 2018

The University of Edinburgh recently became one of the first universities Marshall eLearning has worked with to produce an unconscious bias course tailored for the student context. The course, designed to be taken on mobile devices, will help students to be mindful of implicit bias when evaluating staff and services. The unconscious bias course is…

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Marshall ACM and Shaw Mind Foundation Announce a new initiative promoting Mental Health collaboration between Universities and Schools

Marshall ACM and Shaw Mind Foundation Announce a new initiative promoting Mental Health collaboration between Universities and Schools

14th September 2018

Marshall ACM and Shaw Mind Foundation today announced the availability of a resource to raise awareness among education workers of mental health issues; training staff to recognise the symptoms, understand the challenges and gain awareness of the appropriate responses to these, using their 3Ps approach: Proactive – Pre-emptive – Preventive. The program has already been trialled and…

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News

Marshall E-Learning hires Nick Gallagher-Hughes to enhance leadership development and psychometric analysis offering

29th August 2018

Marshall E-Learning, the leading equality and diversity elearning consultancy, today announces the appointment of Nick Gallagher-Hughes as Client Liaison and Development Consultant. A specialist in leadership development and a well-known thought leader in training and development for Higher Education organisations, Nick brings over 20 years experience of learning and development within the public and private…

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Management-development-elearning-for-universities

Using e-learning in a University setting to take management development to the next level

15th August 2018

Nick Gallagher-Hughes, known to many within Higher Education as Chair to the Executive Committee of the Staff Development Forum ( 2015-18) was Staff & Organisational Development Officer at a University in England from 2002 to 2018. He was responsible for the provision of staff and management development, from somebody wanting to learn office skills or…

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How-universities-are-preventing-sexual-harassment-and-misconduct-on-campus

How universities are preventing sexual harassment and misconduct on campus

9th August 2018

Universities and colleges across the UK are being challenged on their approaches to issues surrounding sexual violence, in how they support students who have experienced sexual harassment and how they disclosed the number of sexual assaults that have happened on campus. The National Sexual Violence Resource Centre has produced a factsheet that includes campus sexual…

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Consumer-rights-in-higher-education

Consumer rights in higher education: why training is needed for universities and colleges

6th July 2018

Consumer rights in higher education are now a focus for the UK Government and means that Higher Education institutions must comply with consumer protection law and meet the standards defined by the Competition and Markets Authority (CMA). Students are now recognised in law as “consumers” since the introduction of new Consumer Rights legislation in 2015….

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Performance-Development-Training-Course

New Performance Development Training Course released in partnership with University College London

5th July 2018

Marshall E-Learning Consultancy, the leading diversity and equality e-learning provider, today announces the launch of its Performance Development training course. Created in partnership with University College London (UCL), the course focuses on coaching conversations and career development Performance Development training is a highly topical area for most organisations. According to research firm Gallup, only 29%…

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Connected Conversations and the Evolution of Performance Management

13th June 2018

Connected conversations are part of a movement in business, especially in the areas of HR and professional development, towards a view that the traditional performance review isn’t fit for purpose – for either employees or employers. In fact, scientific research has shown that traditional performance reviews demotivates people and doesn’t improve employee performance. According to Gallup, only 29%…

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Cambridge-Diversity

Universities Need to Take the Initiative Towards Diversity

6th June 2018

  Hot on the heels of a Twitter altercation between MP David Lammy and the University of Oxford, where he criticised the University for being “a bastion of white, middle class, southern privilege,” it has been found in a recent Freedom of Information request that some colleges of the University of Cambridge admitted no black…

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Identifying-and-Responding-to-Student-Mental-Health-Problems

University of Manchester launches online course for staff to respond to student mental health problems

31st May 2018

The University of Manchester has launched a new online e-learning course designed to help its staff respond to signs of mental illness in students. The course comes at a time where a recent Universities UK report has said that student mental health provision risked “failing a generation” and some students may be “slipping through the…

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Unconscious Bias Starbucks

What are your Unconscious Biases? Starbucks and NHS staff find out their biases

29th May 2018

The coffee chain, Starbucks, is giving all its US staff unconscious bias training, following several major race-related incidents in their stores. Starbucks has introduced the unconscious bias training after several protests following the discriminatory treatment of black customers at some of Starbucks stores. To see just how effective this approach will be for Starbucks, BBC…

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UK-Universities-Respond-to-the-GDPR-Challenge

UK Universities Respond to the GDPR Challenge

2nd May 2018

GDPR is the biggest change in Data Protection legislation for 20 years, coming into effect on 25 May 2018. Despite this, analyst firm Gartner showed that around half of those affected by the legislation – whether in the EU or outside – will not be in full compliance when the regulations take effect. Schools, colleges…

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GDPR-Training-for-Higher-Education

Closing the Gender Pay Gap and GDPR Training: April news from Marshalls

27th April 2018

There’s lots going on in the Marshall E-Learning, with the Gender Pay Gap and GDPR at the forefront of our minds. Here’s our latest news, covering closing the Gender Pay Gap and GDPR training. Closing the Gender Pay Gap Gender pay gap reporting is a hot topic among UK businesses, but many organisations are still…

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Gender-pay-gap-reporting-inclusive-recruitment-and-mitigating-gender-bias

Gender pay gap reporting, inclusive recruitment and mitigating gender bias

19th April 2018

Gender pay gap reporting is a hot topic among UK businesses, but many organisations are still falling behind. This is especially important for larger companies, as the deadline recently passed for UK companies with 250 or more employees to report their gender pay differences. Many of the responses were disheartening. Eight in 10 companies pay men…

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How-we-scaled-our-e-learning-internationally-through-translation

How we scaled our e-learning internationally through translation

18th April 2018

How a small London-based business suddenly found itself having to go global and the challenges around it. With the consistent popularity of our Diversity and Equality courses and our Unconscious Bias training, it was only a matter of time before interest arrived from outside the UK. At Marshall E-Learning, we have previously provided our Unconscious Bias course to English-speaking overseas…

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Inspiring-Women-to-Achieve-Helping-women-prepare-and-be-ready-for-leadership-positions

Inspiring Women to Achieve – Helping women prepare and be ready for leadership positions

21st March 2018

This week, Marshall E-Learning will be attending the 11th Global Inclusion Seminar, otherwise known as INCLUSION 18. Taking place in Zurich, Germany, the event features 30 more than International Speakers and over 200 Senior-level International delegates together to discuss the latest thinking around modern equality, diversity and inclusion issues. For the conference, we have prepared a…

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