Specialists in Diversity, Inclusion and Unconscious Bias

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Specialists in Diversity, Inclusion and Unconscious Bias

Marshall E-Learning is the leading provider of diversity, inclusion and unconscious bias online training – a London-based e-learning consultancy working globally.

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“The team at Marshall E-Learning are absolute experts in their field, and couldn’t have been more supportive and professional. They introduced us to their wider network of experts, bespoke content creation, course branding and supported integration with our Learning Management System. It continues to be a pleasure to work with Marshall E-Learning.”

Yvonne McWey – Head of Talent & Learning, Bank of Ireland

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OUR COURSES

Manager’s Lockdown Toolkit - Future Ways of Working

Developed during the lockdown, this suite of courses draws upon the direct experiences of the team and Subject Matter Experts,…
Micro Behaviours

This course will help learners to recognise different types of micro-behaviours and reflect on the impact they can have in…
Return to Work E-learning

An additional Return to Work e-learning module for our Future Ways of Working Toolkit.
Wellbeing for all when managing virtual teams

Wellbeing for all when managing virtual teams. You and each of your team members have different wellbeing needs.
Leading in Uncertain Times

Crucial leadership attributes. In the current climate, not every decision we make is binary. Nuanced decision making and how to…
Working from Home

This course will develop your knowledge of working from home and provide you with the ability to continue working outside…
Managing Remote Teams

This course was developed to provide managers or team leaders with the knowledge of how to effectively manage remote teams.
Anonymous Reporting - Disclosure Tool

Our new Disclosure Tool, 'Anonymous Reporting' has been developed to support our Sexual Disclosure and Sexual Consent on Campus courses.
Mental Health at Work and Looking after Yourself

This mental health course places a strong focus on the individual in the workplace and how they can protect and…
Mental Health - Supporting Others

This new course focuses on the importance of mental health in the workplace and how to ensure you are supporting…
Client Assets

Forms a cornerstone of trust in the financial industry. The last financial crisis saw a number of banks fail, notably…
Vulnerable Customers

Regulation on vulnerable customers acknowledges that, while all customers should be treated fairly, not all customers are the same.
Treating Customers Fairly

The FCA states that “all firms must be able to show consistently that fair treatment of customers is at the…
Conflicts of Interest

Conflicts of Interest are not uncommon in an ever-more connected world.
Whistleblowing

Since the financial crisis whistleblowing has become front-page news on topics such as data security and treating customers fairly.
Research Excellence Framework - REF 2021

The course helps to explain research outputs in relation to staff circumstances and use this to provide many different scenarios…
Becoming an Inclusive Organisation by Dan Robertson

This course acts as the next stage after our introductory course on unconscious bias and provides clients the opportunity to…
Student Personal Security

This course supports students to stay safe on and off campus and includes signposting to on-campus tools and services.
Managers Toolkit - PRISM Blended Learning

Our Managers Toolkit has been developed to provide a handy tool for new managers or experienced managers wishing to brush…
Giving Good Feedback

Focuses on how to give good feedback for students. The courses delves into what makes feedback effective, biases that may…
Responding to Disclosures of Sexual Violence

This course, developed with Brunel University London, ensures that disclosures of sexual violence are tackled sensitively and appropriately in a…
Unconscious Bias for Students - North American Version

In this Unconscious Bias for Students - North American version, we explore what unconscious bias is, and look at forms…
Disability Awareness Training

This course was designed for Plymouth University to provide a concise yet clear understanding of disability awareness for managers and…
Inclusive Recruitment

Benefit from greater access to different perspectives, understanding of customers, increased customer engagement and improved employer image.
Unconscious Bias Training

Our Unconscious Bias training course, 'Breaking Habits' will help your employees to understand the implications of the natural biases we…
Identifying & Responding to Student Mental Health

This course has been developed to furnish academic staff with the tools they need to respond to mental health challenges.
Student Disclosure of Unwanted Sexual Incidents

This unique course is the only online disclosure module developed in partnership with Rape Crisis.
Diversity in the Workplace

Our market leader, Diversity in the Workplace is Marshall E-Learning's original e-learning course. It remains one of the most widely…
Information Security Smart GDPR

Our Information Security Smart course includes 3 modules on GDPR, Information Security & Being Safe Online.
Managing Performance with Connected Conversations

Constructive connected conversations between managers and employees can support career development and performance at work.
Health and Safety

This e-learning course provides three core units: an Introduction to Health & Safety, Risk Management, and Fire Safety, with the…
GDPR Training

Data has become increasingly valuable (and varied) to most organisations over the last 20 years, and the new EU-wide legislation…
Coaching and Performance Management

In this Coaching and Performance Management training course we explore how organisations can move to a coaching model for performance…
Inclusive Leadership

Our 10-minute video learning course with Dan Robertson defines 'inclusive leadership' and the potential challenges and benefits of this approach.
Safeguarding in Higher Education

HE Safeguarding is about protecting students in the broadest sense of the term, not just about protecting and detecting abuse…
Safeguarding in Further Education

FE Safeguarding is about protecting students in the broadest sense, it is not just about protecting and detecting abuse and…
Diversity in the Workplace - US version

Our market leader, Diversity in the Workplace, is Marshall E-Learning's original e-learning course, adapted for the US market, and remains…
Diversity Training for Students - US Version

The Student Welfare Suite - tailored to meet the mental, physical and emotional needs of today's students and adapted for…
Video e-learning: a diversity top-up

We've created a brand new take on Diversity training. Its 90% film-driven and contains a suite of engaging, amusing and…
Anti-Fraud Awareness

Our anti-fraud course awareness, developed for the higher education sector.
Anti-Money Laundering

This financial e-learning course is designed to improve learners' understanding and awareness of money laundering, and the risks of committing…
Diversity in the Workplace - Higher Education

The focus of this updated diversity course has moved from compliance to inclusion on campus.
Bribery Act 2010 – Updated

Our Bribery Act e-learning training course emerged from a close collaboration with international legal practice SNR Denton.
Environmental Sustainability

Our environmental awareness e-learning course will help to raise understanding of eco-issues across your workforce and improve performance in key…
Recruitment in Higher Education

Getting the right kind of employees, with the right skills and abilities, is an essential requirement for universities to meet…
Inclusive, Safe, Cohesive Campuses

Supporting your organisation to carry out their safeguarding work and implement the Prevent duty
E-learning Gateways

A blended learning approach brings learners together to discuss a topic before or after completing their training can add a…
Safeguarding

We develop our safeguarding courses in collaboration with leading safeguarding charity Barnardo’s. We have an extensive suite of products that…
Health and Safety for Students

This Health and Safety for Students tutorial covers core health and safety issues, carefully written with a student audience in…
Inclusive Managers Toolkit

The 16 modules in our Inclusive Managers Toolkit will help you build an inclusive culture and ensure your managers are…
Managing Positive Mental Wellbeing at Work

This course is designed to help managers identify and correct the early indicators and causes of mental stress amongst employees.
Safeguarding Adults at Risk

Safeguarding work enables adults to retain independence, wellbeing, and the choice to live a life free from abuse and neglect.
Unconscious Bias for Students

Developed in partnership with the University of Edinburgh this course was designed to enable their 37,000 students to be more…
Women Into Leadership

With a focus on self-awareness, resilience and values this course is a vital tool for achieving aspirations or targets for…
Bystander Intervention

This bystander intervention training course provides students with the appropriate knowledge to steer clear from a range of abuse on…
Adaptive Selling

Adapting Selling is designed to help those new to sales to be comfortable with selling
Diversity Training for Students

This Diversity Training for Students course is one of 4 modules from our student-focused suite - the Student Welfare Suite…
Sexual Harassment

This sexual harassment training course will support organisations to provide a safe working environment where all staff are treated with…
Online Student Induction Programme

We developed an online Student Induction Programme with Surrey University that doubles as an introduction to the university and a…
Student Consumer Rights for Staff Members

Since the introduction of new Consumer Right Act in 2015, students are now recognised in law as consumers, and get…
Modern Slavery Act

This Modern Slavery Act course was designed in partnership with Liverpool John Moores University.
Sexual Consent on Campus

This Sexual Consent on Campus course is one of 4 modules from our Student Welfare Suite and is tailored to…
Alcohol and Drug Awareness

Developed with Brunel University this Alcohol and Drug Awareness course is one of 4 modules from our student-focused suite
Social Media Savvy

Developed with Canterbury Christchurch University this Social Media Savvy course is one of 4 modules in our online student induction…
Recruitment & Selection update

We've updated our Recruitment & Selection e-learning module to provide learners with a more comprehensive understanding of recruitment and selection…
PABLO - Performance Appraisal Tool

Common currency in HR is: “The performance appraisal is dead”. Our new online performance review tool – PABLO – jointly…
Information Security

This 20-minute resource on Information Security will enable learners to explain why this is such an important area, how the…
Display Screen Equipment

One workplace hazard that is often overlooked is risk from the improper use of display screen equipment (DSE).
Child Protection

Our innovative Child Protection e-learning course has been designed for the education but can be tailored to any workplace, utilising…
Academic Range

Commissioned by Liverpool University to ensure students are aware of cheating, plagiarism, collusion and the penalties. The course will be…
Managing Performance

Our Managing Performance e-learning module was developed with Cardiff Metropolitan University and the University of East Anglia to provide HE…
Equality Data E-learning

Our Equality Data course provides an excellent introduction or refresher in understanding the context, range, constituents and uses of equality…
Tutor Led Supplement Diversity

This tutor-led supplement to our Diversity in the Workplace course is an online or offline presentation
Stress Management

Take positive action now, and your organisation will be better equipped to manage the pressures and stresses of the current…
Safe Recruitment

A key element of safeguarding is to make recruitment as safe as possible. But even if properly applied, no safe…
Risk Management

Some might say that we live in a world of risk. But we can minimise the impact that risk has…
Online Induction

We developed this new, highly innovative online induction course with The University of Hull to serve as a welcome and…
Managers Toolkit

Our Managers Toolkit has been developed to provide a handy tool for new managers or experienced managers wishing to brush…
E-Safety for Students

As technology becomes an essential part of our daily lives and a vital tool in education, it is increasingly important…
Equality and Diversity Training for Students

Real progress has been made to ensure further and higher education staff understand equality and diversity rights, responsibilities and best…
Equality and Diversity App

Designed to complement our popular Diversity in the Workplace e-learning course our new equality and diversity app is the perfect…
Equality Analysis Toolkit

Our online Equality Analysis Toolkit combines a training module, a database and a reporting function to help you implement, coordinate…
Employability for Students

This employability for students e-learning course was developed in partnership with talent management practitioners 10Eighty, with the current tough job…
Customer Service

Our Customer Service course examines the key skills required to deliver good customer care, and encourages learners to reflect on…
Cultural Awareness

International students play a significant role in contributing to the growth and development of UK universities. Naturally, we want to…
Conflict Management

Conflict is part of life …and work. We all have different opinions on different issues and want to express these…
Bullying and Harassment

Our Bullying and Harassment e-learning course looks at an increasingly serious workplace issue from a staff and management perspective.
Barnardos Be Smart, Be Safe

This course is designed for young people to raise awareness about this important and highly sensitive issue, and will also…
Diversity in Learning and Teaching

This best practice diversity e-learning course has been designed for staff working in the higher education sector.
Diversity in the Workplace, Australia

Australia's singular history as a migrant country has shaped the diversity of its people, culture and lifestyle, making it one…

new learning portals

HIGHER EDUCATION LEARNING PORTAL

A single subscription for a library of learning. Your colleagues expect high-quality learning materials that are completely up-to-date.

CORPORATE LEARNING PORTAL

Corporate Learning Portal is a suite of e-learning courses that you can provide to your colleagues for a single annual subscription.

PUBLIC SECTOR LEARNING PORTAL

Our new Public Sector Learning Portal is a complete suite of e-learning courses that you can provide to your colleagues for a single annual subscription.

"As a global technology company, we have a diverse team with employees in Ireland, USA, Australia, Serbia as well as other remote locations. It was important to find the right training to address the important issue of Unconscious Bias in order to educate our global team to understand behaviours and be equipped to improve on those behaviours. We found the Unconscious Bias course offered by Marshall ACM ideal for this. "
"LearnUpon was looking for Unconscious Bias training to roll out to all of our employees. As a global technology company, we have a diverse team with employees in Ireland, USA, Australia, Serbia as well as other remote locations. It was important to find the right training to address the important issue of Unconscious Bias in order to educate our global team to understand behaviours and be equipped to improve on those behaviours. We found the Unconscious Bias course offered by Marshall ACM ideal for this. The course provides training on different types of Unconscious Bias, demonstrating how they can influence the employment life cycle, from recruitment, to performance conversations, through to customer relationships. The course has a good mix of interactive and video content to keep the learner engaged while challenging them to consider their own Unconscious Bias behaviour. We also worked with Marshall ACM to brand the course to give it the “LearnUpon” look and feel. The Marshall ACM team are a pleasure to work with, they are very responsive to all our requests to help us get the course setup quickly and continue to be friendly and helpful in every way."
Susan Nolan
Chief Operating Officer
"The video scenario’s developed by Marshall are very well done and provide very interesting spaces for reflection on understanding how subtle biases can emerge into a professional environment. "
"The video scenario’s developed by Marshall are very well done and provide very interesting spaces for reflection on understanding how subtle biases can emerge into a professional environment. The videos have been very helpful in our unconscious bias trainings"
Irfan Chaudhry
Director, Office of Human Rights, Diversity, and Equity
"We worked collaboratively with Marshalls to produce the online bystander module and are very pleased with the result"
"We worked collaboratively with Marshalls to produce the online bystander module and are very pleased with the result. We hope that this module will help student communities to understand how harassment/hate incidents can affect their colleagues and also help them to intervene, if it is safe to do so.’"
Dr Jane Osmond - Research Fellow
Research Fellow, Coventry University
"I would like to express my thanks for the work you did to produce and support UCL's GDPR Online training"
"I would like to express my thanks to you, and your team for the work that you have done to produce and support UCL's GDPR Online training. In Particular, the development of the accessible versions. Five of our visually impaired staff have used the PDF version to date, and all have said that it was very well developed and were pleased that they had been able to do the training in this manner. Furthermore, the audio version has gone down a storm.

Your team have always been very quick to respond, and always found solutions to problems; there was never a question that couldn’t be addressed. This is superb service and I wanted to acknowledge this.
"
Thibault Williams
Programme Manager UCL GDPR Programme
"Marshall E-Learning are absolute experts in their field, and couldn’t have been more supportive and professional."
""The team at Marshall E-Learning are absolute experts in their field, and couldn’t have been more supportive and professional. They introduced us to their wider network of experts, bespoke content creation, course branding and supported integration with our Learning Management System. It continues to be a pleasure to work with Marshall E-Learning.”"
Yvonne McWey
Head of Talent & Learning, Bank of Ireland
"Marshall E-Learning understands the university context, which makes their programmes so attractive."
"We look for 3 things when commissioning or purchasing any e-learning: the key messages communicated to the audience; how engaged the audience will be; and how the material can be tailored to the needs of the audience. With products such as GDPR or Health and Safety the material must cover all key areas and topics, and it is vital that the language used, case-studies discussed and examples fit the university context. Marshall E-Learning understand all of this, which makes their programmes so attractive."
Mark Crabtree
Assistant Director of Human Resources
Durham University
"The feedback from academics and professional services’ staff has been fantastic, with over 80% rating it excellent. "
"We recently purchased several “off-the-shelf” compliance e-learning courses and designed a bespoke “Diversity in the Workplace” Course with Marshall E-Learning. The feedback from academics and professional services’ staff has been fantastic, with over 80% rating it excellent. Marshall E-Learning has been really great and the after support, in particular, has been second to none. There is always someone there to help with any technical issues and they always get back to us straight away. I would highly recommend them."
Moira Blake
Head of Organisational Development
University of Sussex
"I'm delighted by the course developed for us, and impressed by Marshall E-Learning's understanding of our needs and students. "
"I am delighted by the course that Marshall E-Learning developed for us and was especially impressed by their keenness to understand our needs and students properly. We have a strong need to help staff and students to understand unconscious bias and a course that explained the “theory” of unconscious bias with routes to further reading and help students to understand their own biases and how to address them. The final course dealt with unconscious bias in society using evaluation questionnaires that made it personal and relevant to the University of Edinburgh context."
Professor Alan F. Murray - CEng, FIEE, FIEEE, PFHEA, FRSE
Assistant Principal, Academic Support
University of Edinburgh
"The team have been fantastic. I hope this module is really successful and we can continue working with Marshall E-Learning."
"I am super happy with the student induction course, and especially as the Marshall E-Learning team delivered the module before the original deadline.

There’s pressure on students and Universities to cover topics such as Alcohol and Drug Awareness, Sexual Consent on Campus, Diversity, Social Media Savviness, Getting Support, Mental Health and Employability and we wanted to provide relevant, current information about important topics relevant to student life. I am super happy with the student induction course, especially as the Marshall E-Learning team delivered the module before the deadline.

The team have been fantastic to work with. I hope this module will be really successful and we can continue working with Marshall E-Learning."
Carol Clutton
Student Support Services
University of Surrey
"We found Marshall E-Learning staff to be respectful, sensitive and responsive. We are very pleased with the result."
"Our project deals with a very sensitive subject helping university staff respond appropriately to student disclosures of unwanted sexual incidents – so it was important that this sensitivity was respected. Throughout the process, we found Marshall E-Learning staff to be respectful of the need for this sensitivity and responsive throughout the process. We are very pleased with the result."
Dr Jane Osmond & Dr Quinn
Research Fellow
Coventry University

news and insights

The next Marshall User Group is on Friday 14 February

5th February 2020

Friday 14th February 2020 is a key date for your diary, not just for forgetful romantics, it's also the day of the next Marshall User…

A joyful celebration of the contribution that migrants make to UK life

23rd January 2020

This blogpost is a conversation between David Marshall, CEO and Founder of Marshall E-learning and Teresa Norman, CEO of TogetherintheUK (TGIUK). Marshall E-Learning is sponsoring…

Irish Universities Association choose Marshall E-Learning

1st November 2019

We were delighted that the Irish Universities Association chose Marshall E-learning to create a suite of e-learning courses across every university and college in Ireland…

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