Specialists in Diversity, Inclusion and Unconscious Bias

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Specialists in Diversity, Inclusion and Unconscious Bias

Marshall E-Learning is the leading provider of diversity, inclusion and unconscious bias online training – a London-based e-learning consultancy working globally.

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“The team at Marshall E-Learning are absolute experts in their field, and couldn’t have been more supportive and professional. They introduced us to their wider network of experts, bespoke content creation, course branding and supported integration with our Learning Management System. It continues to be a pleasure to work with Marshall E-Learning.”

Yvonne McWey – Head of Talent & Learning, Bank of Ireland

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OUR COURSES

Wellbeing for all when managing virtual teams
Wellbeing needs You and each of your team members have different wellbeing needs. In this 'Wellbeing for all' course we explain how this is not…
Leading in uncertain times
Crucial leadership attributes In the current climate, not every decision we make is binary. Nuanced decision making and how to communicate those decisions is a…
Working from home
Advice on working from home This course will develop your knowledge of working from home and provide you with the ability to continue working outside…
Managing Remote teams
Knowledge for Managers or Team Leaders This course was developed to provide managers or team leaders with the knowledge of how to effectively manage remote…
Manager’s Lockdown Toolkit
Guidance for now and the future Developed during the lockdown, this suite of courses draws upon the direct experiences of the team and Subject Matter…
Unconscious Bias for Students
The 1st unconscious bias course tailored specifically for students Developed in partnership with the University of Edinburgh this course was designed to enable their 37,000…
Inclusive Recruitment
Your first step to creating a successful inclusive organisation Benefit from greater access to different perspectives, understanding of customers, increased customer engagement and improved employer image.
GDPR Training
Get GDPR compliant Data has become increasingly valuable (and varied) to most organisations over the last 20 years, and the new EU-wide legislation known as…
Sexual Harassment
Supporting organisations to provide a safe working environment No one thrives in a harassing environment. This sexual harassment training course will support organisations to provide a safe working…
Unconscious Bias Training
Challenging unconscious bias in the workplace Our Unconscious Bias training course, 'Breaking Habits' will help your employees to understand the implications of the natural biases…
Identifying & Responding to Student Mental Health
Helping academics & staff members to identify at-risk students This course has been developed to furnish academic staff with the tools they need to respond…
Diversity in the Workplace
The market leader in Diversity - Equality Act 2010 compliant Our market leader, Diversity in the Workplace is Marshall E-Learning's original e-learning course. It remains…
Responding to Disclosures of Sexual Violence
Tackling a serious and damaging crime This course, developed with Brunel University London, ensures that disclosures of sexual violence are tackled sensitively and appropriately in…
Anonymous Reporting - Disclosure Tool
Our new Disclosure Tool, 'Anonymous Reporting' has been developed to support our Sexual Disclosure and Sexual Consent on Campus courses.
Mental Health at Work and Looking after Yourself
This mental health course places a strong focus on the individual in the workplace and how they can protect and manage their mental health. It…
Mental Health - Supporting Others
This new course focuses on the importance of mental health in the workplace and how to ensure you are supporting others with mental health challenges.…
Client Assets
Safeguarding of Client Assets forms a cornerstone of trust in the financial industry The last financial crisis saw a number of banks fail, notably Northern…
Vulnerable Customers
Protecting vulnerable customers is a key priority for the FCA Regulation on vulnerable customers acknowledges that, while all customers should be treated fairly, not all…
Treating Customers Fairly
TCF is at the heart of good financial conduct The FCA states that “all firms must be able to show consistently that fair treatment of…
Conflicts of Interest
If overlooked, conflicts of interest can have serious consequences Conflicts of Interest are not uncommon in an ever-more connected world.
Whistleblowing
Do you understand your rights and obligations? Since the financial crisis whistleblowing has become front-page news on topics such as data security and treating customers…
Research Excellence Framework - REF 2021
In this REF 2021 course we explore Equality, Diversity and the REF, with the focus on Universities. The course helps to explain research outputs in…
Becoming an Inclusive Organisation by Dan Robertson
Many organisations have asked us "what's the next step after unconscious bias training", which has prompted us to create and deliver our new course Becoming…
Student Personal Security
Staying safe on and off campus This course supports students to stay safe on and off campus and includes signposting to on-campus tools and services.
Managers Toolkit - PRISM Blended Learning
Preparing managers for challenges in the workplace Good management is key for any organisation to prosper, and it’s a key factor in maintaining a contented and…
Giving Good Feedback
This course, written by Teresa Norman, focuses on how to give good feedback for students. The courses delves into what makes feedback effective, biases that…
Unconscious Bias for Students - North American Version
In this Unconscious Bias for Students - North American version, we explore what unconscious bias is, and look at forms of unconscious bias that may be…
Disability Awareness Training
Raising disability awareness in HE This course was designed for Plymouth University to provide a concise yet clear understanding of disability awareness for managers and…
Student Disclosure of Unwanted Sexual Incidents
Developed in partnership with Coventry University and Rape Crisis This unique course is the only online disclosure module developed in partnership with Rape Crisis.
Information Security Smart GDPR
An introduction to 3 key topics Our Information Security Smart course includes 3 modules on GDPR, Information Security & Being Safe Online.
Managing Performance with Connected Conversations
An alternative to the performance appraisal Constructive connected conversations between managers and employees can support career development and performance at work.
Health and Safety
Keep your workplace safe and healthy We all have an important role to play to keep our workplaces safe and healthy. This e-learning course provides…
Coaching and Performance Management
Is the annual appraisal viable in the modern workplace? In this Coaching and Performance Management training course we explore how organisations can move to a…
Inclusive Leadership
Enhance diversity, increase business & individual performance Our 10-minute video learning course with Dan Robertson defines 'inclusive leadership' and the potential challenges and benefits of…
Safeguarding in Higher Education
Protecting students in a higher education setting HE Safeguarding is about protecting students in the broadest sense of the term, not just about protecting and…
Safeguarding in Further Education
Protecting students in a further education setting FE Safeguarding is about protecting students in the broadest sense, it is not just about protecting and detecting…
Diversity in the Workplace - US version
The market leader in Diversity Our market leader, Diversity in the Workplace, is Marshall E-Learning's original e-learning course, adapted for the US market, and remains one…
Diversity Training for Students - US Version
Diversity training, designed for US students This Diversity Training for Students course is one of 4 modules from our student-focused suite - the Student Welfare…
Video e-learning: a diversity top-up
Need a Diversity training refresher? We've created a brand new take on Diversity training. Its 90% film-driven and contains a suite of engaging, amusing and thought-provoking…
Anti-Fraud Awareness
Raising awareness of fraudulent activity in HE Our anti-fraud course awareness, developed for the higher education sector.
Anti-Money Laundering
Comply with current financial reg training requirements Are you certain that your organisation is compliant with current financial regulations? Developed with Lloyds of London, this…
Diversity in the Workplace - Higher Education
Our bestselling Diversity in the Workplace course - updated for the Higher Education sector The focus of this updated diversity course has moved from compliance…
Bribery Act 2010 – Updated
Do you understand your obligations under the Act? Our Bribery Act e-learning training course emerged from a close collaboration with international legal practice SNR Denton.…
Environmental Sustainability
Up your organisation's eco-game! Nowadays organisations are taking sustainability issues very seriously. Our environmental awareness e-learning course will help to raise understanding of eco-issues across…
Recruitment in Higher Education
Support for universities to get the recruitment process right Getting the right kind of employees, with the right skills and abilities, is an essential requirement…
Inclusive, Safe, Cohesive Campuses
Creating an inclusive organisation free from extremism and radicalisation Supporting your organisation to carry out their safeguarding work and implement the Prevent duty
E-learning Gateways
Your introduction to key topics E-learning can support employers with the complex logistics of reaching all staff and ensuring these resources are updated every year.…
Safeguarding
An extensive range, co-created with safeguarding experts We develop our safeguarding courses in collaboration with leading safeguarding charity Barnardo’s. We have an extensive suite of…
Health and Safety for Students
Vital information for students This Health and Safety for Students tutorial covers core health and safety issues, carefully written with a student audience in mind.
Inclusive Managers Toolkit
Would your organisation benefit from inclusive managers? The 16 modules in our Inclusive Managers Toolkit will help you build an inclusive culture and ensure your…
Managing Positive Mental Wellbeing at Work
Supporting & promoting good mental health in the workplace This course is designed to help managers identify and correct the early indicators and causes of…
Safeguarding Adults at Risk
Building confidence to protect vulnerable adults Safeguarding work enables adults to retain independence, wellbeing, and the choice to live a life free from abuse and…
Women Into Leadership
Breaking The Glass Ceiling With a focus on self-awareness, resilience and values this course is a vital tool for achieving aspirations or targets for women…
Bystander Intervention
Building confidence to intervene Developed with the University of Coventry and University of Warwick, this bystander intervention training course provides students with the appropriate knowledge…
Adaptive Selling
Win new clients & secure business from existing clients Adapting Selling is designed to help those new to sales to be comfortable with selling, winning…
Diversity Training for Students
Developed with St Andrews University & Manchester University this Diversity Training for Students course is one of 4 modules from our student-focused suite - the…
Online Student Induction Programme
Induction combined with suite of student-facing topics We developed an online Student Induction Programme with Surrey University that doubles as an introduction to the university…
Student Consumer Rights for Staff Members
Are your staff aware of student consumer rights? Since the introduction of new Consumer Right Act in 2015, students are now recognised in law as…
Modern Slavery Act
Enhancing awareness & understanding of modern slavery and human trafficking This Modern Slavery Act course was designed in partnership with Liverpool John Moores University.
Sexual Consent on Campus
Raising awareness of issues surrounding consent amongst the student population This Sexual Consent on Campus course is one of 4 modules from our Student Welfare Suite and…
Alcohol and Drug Awareness
Raising student awareness of drug and alcohol issues Developed with Brunel University this Alcohol and Drug Awareness course is one of 4 modules from our…
Social Media Savvy
Improving online etiquette Developed with Canterbury Christchurch University this Social Media Savvy course is one of 4 modules in our online student induction - the…
Recruitment & Selection update
Higher Education version with unconscious bias supplement Weve updated our Recruitment & Selection e-learning module to provide learners with a more comprehensive understanding of recruitment…
PABLO - Performance Appraisal Tool
A different approach to performance Common currency in HR is: “The performance appraisal is dead”. Our new online performance review tool – PABLO – jointly developed…
Information Security
Information security - a big data issue This 20-minute resource on Information Security will enable learners to explain why this is such an important area,…
Display Screen Equipment
Stay safe at your screen One workplace hazard that is often overlooked is risk from the improper use of display screen equipment (DSE). It isn't…
Child Protection
Child Protection training, developed by experts This module is a social enterprise venture with leading children's charity Barnardos who update the content regularly too.
Academic Range
Our new Academic range courses This suite of three courses includes: Academic misconduct – to raise student awareness of policies on cheating and plagiarism PhD…
Managing Performance
Optimising performance in Higher Education Our Managing Performance e-learning module was developed with Cardiff Metropolitan University and the University of East Anglia to provide HE…
Equality Data E-learning
Using your equality data to create an equitable organisation Our Equality Data course provides an excellent introduction or refresher in understanding the context, range, constituents…
Tutor Led Supplement Diversity
A bonus to Diversity in the Workplace This tutor-led supplement to our Diversity in the Workplace course is an online or offline presentation
Stress Management
Minimise workplace stress & absenteeism, boost productivity Take positive action now, and your organisation will be better equipped to manage the pressures and stresses of…
Safe Recruitment
Building confidence to recruit safely A key element of safeguarding is to make recruitment as safe as possible. But even if properly applied, no safe…
Risk Management
Minimising risk in the workplace Some might say that we live in a world of risk. But we can minimise the impact that risk has…
Online Induction
A warm online welcome designed for your organisation We developed this new, highly innovative online induction course with The University of Hull to serve as…
Managers Toolkit
Preparing managers for challenges in the workplace Good management is key for any organisation to prosper, and it's a key factor in maintaining a contented…
E-Safety for Students
Supporting students to optimise internet use & reduce risk As technology becomes an essential part of our daily lives and a vital tool in education,…
Equality and Diversity Training for Students
Raising awareness of diversity issues on campus Real progress has been made to ensure further and higher education staff understand equality and diversity rights, responsibilities…
Equality and Diversity App
Diversity in the Workplace goes mobile Designed to complement our popular Diversity in the Workplace e-learning course our new equality and diversity app is the…
Equality Analysis Toolkit
Identify services & practices that support equality Our online Equality Analysis Toolkit combines a training module, a database and a reporting function to help you…
Employability for Students
Helping students plan for their long-term career This employability for students e-learning course was developed in partnership with talent management practitioners 10Eighty, with the current…
Customer Service
Supporting your staff to deliver high standards of customer care Our Customer Service course examines the key skills required to deliver good customer care, and…
Cultural Awareness
Informing international students about UK cultural life & language International students play a significant role in contributing to the growth and development of UK universities. …
Conflict Management
Resolving issues and disagreements in the workplace Conflict is part of life …and work. We all have different opinions on different issues and want to…
Bullying and Harassment
Raise awareness, reduce bullying in the workplace Our Bullying and Harassment e-learning course looks at an increasingly serious workplace issue from a staff and management…
Barnardos Be Smart, Be Safe
Child Sexual Exploitation awareness course, developed by experts This innovative Child Sexual Exploitation awareness e-learning course has been developed in collaboration with children's charity Barnardos.…
Diversity in Learning and Teaching
Diversity e-learning for higher education professionals This best practice diversity e-learning course has been designed for staff working in the higher education sector.
Diversity in the Workplace, Australia
A unique course for a uniquely diverse country Australia's singular history as a migrant country has shaped the diversity of its people, culture and lifestyle,…

new learning portals

HIGHER EDUCATION LEARNING PORTAL

A single subscription for a library of learning. Your colleagues expect high-quality learning materials that are completely up-to-date.

CORPORATE LEARNING PORTAL

Corporate Learning Portal is a suite of e-learning courses that you can provide to your colleagues for a single annual subscription.

PUBLIC SECTOR LEARNING PORTAL

Our new Public Sector Learning Portal is a complete suite of e-learning courses that you can provide to your colleagues for a single annual subscription.

"TogetherintheUK is very grateful to Marshall's for sponsoring the sold-out event tonight (6 Feb 2020) at Union Chapel, 'Making Migration Work'."
"TogetherintheUK is very grateful to Marshall's for sponsoring the sold-out event tonight (6 Feb 2020) at Union Chapel, 'Making Migration Work'. It shows what we know to be true; their purpose is to enable different voices to be heard and valued. This is the at the heart of their work in driving forward diversity and inclusion."
Teresa Norman
Director | CEO, Together In The UK
"Our staff have found the Equality Data e-module beneficial for the purpose of EDI reporting"
"At the University of St Andrews, our staff have found the Equality Data e-module beneficial for the purpose of EDI reporting. It has been particularly useful for those new to conducting data analysis from pieces of tables or graphs of staff and student data sets, which inform work on EDI awards and charter tasks."
Sukhi Bains
Head of E&D, University of St Andrews
"We spoke to various e-learning companies and chose to partner with Marshall E-Learning because of the quality of their work and their ability to quickly understand our specific requirements."
"We spoke to various e-learning companies and chose to partner with Marshall E-Learning because of the quality of their work and their ability to quickly understand our specific requirements. They are absolutely in tune with the sectors they work in and it was a real pleasure working together on the University of Salford blended learning project. Achieving the right balance of support and challenge can often be tricky in partnerships but David and his team make this so easy, a real breath of fresh air. We are looking forward to exploring further opportunities to work together."
Alex Ede
PRISM Development Director
"We worked collaboratively with Marshalls to produce the online bystander module and are very pleased with the result"
"We worked collaboratively with Marshalls to produce the online bystander module and are very pleased with the result. We hope that this module will help student communities to understand how harassment/hate incidents can affect their colleagues and also help them to intervene, if it is safe to do so.’"
Dr Jane Osmond
Research Fellow | Coventry University
"I would like to express my thanks for the work you did to produce and support UCL's GDPR Online training"
"I would like to express my thanks to you, and your team for the work that you have done to produce and support UCL's GDPR Online training. In Particular, the development of the accessible versions. Five of our visually impaired staff have used the PDF version to date, and all have said that it was very well developed and were pleased that they had been able to do the training in this manner. Furthermore, the audio version has gone down a storm.

Your team have always been very quick to respond, and always found solutions to problems; there was never a question that couldn’t be addressed. This is superb service and I wanted to acknowledge this.
"
Thibault Williams
Programme Manager UCL GDPR Programme
"Marshall E-Learning are absolute experts in their field, and couldn’t have been more supportive and professional."
"The team at Marshall E-Learning are absolute experts in their field, and couldn’t have been more supportive and professional. They introduced us to their wider network of experts, bespoke content creation, course branding and supported integration with our Learning Management System. It continues to be a pleasure to work with Marshall E-Learning."
Yvonne McWey
Head of Talent & Learning | Bank of Ireland
"Marshall E-Learning understands the university context, which makes their programmes so attractive."
"We look for 3 things when commissioning or purchasing any e-learning: the key messages communicated to the audience; how engaged the audience will be; and how the material can be tailored to the needs of the audience. With products such as GDPR or Health and Safety the material must cover all key areas and topics, and it is vital that the language used, case-studies discussed and examples fit the university context. Marshall E-Learning understand all of this, which makes their programmes so attractive."
Mark Crabtree
Assistant Director of Human Resources
Durham University
"The feedback from academics and professional services’ staff has been fantastic, with over 80% rating it excellent. "
"We recently purchased several “off-the-shelf” compliance e-learning courses and designed a bespoke “Diversity in the Workplace” Course with Marshall E-Learning. The feedback from academics and professional services’ staff has been fantastic, with over 80% rating it excellent. Marshall E-Learning has been really great and the after support, in particular, has been second to none. There is always someone there to help with any technical issues and they always get back to us straight away. I would highly recommend them."
Moira Blake
Head of Organisational Development
University of Sussex
"I'm delighted by the course developed for us, and impressed by Marshall E-Learning's understanding of our needs and students. "
"I am delighted by the course that Marshall E-Learning developed for us and was especially impressed by their keenness to understand our needs and students properly. We have a strong need to help staff and students to understand unconscious bias and a course that explained the “theory” of unconscious bias with routes to further reading and help students to understand their own biases and how to address them. The final course dealt with unconscious bias in society using evaluation questionnaires that made it personal and relevant to the University of Edinburgh context."
Professor Alan F. Murray
Assistant Principal | Academic Support
University of Edinburgh
"The team have been fantastic. I hope this module is really successful and we can continue working with Marshall E-Learning."
"I am super happy with the student induction course, and especially as the Marshall E-Learning team delivered the module before the original deadline.

There’s pressure on students and Universities to cover topics such as Alcohol and Drug Awareness, Sexual Consent on Campus, Diversity, Social Media Savviness, Getting Support, Mental Health and Employability and we wanted to provide relevant, current information about important topics relevant to student life. I am super happy with the student induction course, especially as the Marshall E-Learning team delivered the module before the deadline.

The team have been fantastic to work with. I hope this module will be really successful and we can continue working with Marshall E-Learning."
Carol Clutton
Student Support Services
University of Surrey

news and insights

The next Marshall User Group is on Friday 14 February

5th February 2020

Friday 14th February 2020 is a key date for your diary, not just for forgetful romantics, it's also the day of the next Marshall User…

A joyful celebration of the contribution that migrants make to UK life

23rd January 2020

This blogpost is a conversation between David Marshall, CEO and Founder of Marshall E-learning and Teresa Norman, CEO of TogetherintheUK (TGIUK). Marshall E-Learning is sponsoring…

Irish Universities Association choose Marshall E-Learning

1st November 2019

We were delighted that the Irish Universities Association chose Marshall E-learning to create a suite of e-learning courses across every university and college in Ireland…

Click to see our Lockdown Toolkit video