Specialists in Diversity, Inclusion and Unconscious Bias

Marshall E-Learning is the leading provider of diversity, inclusion and unconscious bias online training and elearning courses – a London-based e-learning consultancy working globally.

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“The team at Marshall E-Learning are absolute experts in their field, and couldn’t have been more supportive and professional. They introduced us to their wider network of experts, bespoke content creation, course branding and supported integration with our Learning Management System. It continues to be a pleasure to work with Marshall E-Learning.”

Yvonne McWey – Head of Talent & Learning, Bank of Ireland

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OUR COURSES

Insiders and Outsiders

Utilising the branching videos, this module will take learners on a journey to examine the more subtle behaviours that generate micro-inequities and define insider/outsider dynamics, and how this can have serious consequences for wellbeing, team working, creativity and productivity.

Our new course guides learners through the foundational aspects of unconscious bias, and it is an excellent ‘next step’ to turn awareness into action. They will then explore the concepts and impacts of positive and negative micro-behaviours using the medium of interactive storytelling, where every decision they make will have a unique outcome on the branching storylines.

This immersive training follows the story of a team of professionals working together to build a new website. As the characters clash and deadlines loom, learners are asked to select from a range of options how the team leader should respond to correct team members’ (and her own) interactions and biases.

Climate Change

Our new Climate Change course is a great tool to educate about the reality of climate change, how it affects…
Insiders and Outsiders – how our micro-behaviours affect the workplace

Micro-behaviours are those tiny gestures, that almost imperceptible tone of voice, the glance or body language, those ‘throw-away’ comments -…
Unconscious Bias Training

Marshalls Unconscious Bias e-learning Course will help your employees to understand the implications of the natural biases we all hold.
Managing Positive Mental Health at Work

This Mental Health Elearning Course is designed to help managers identify and correct the early indicators and causes of mental…
Diversity in the Workplace

Market Leading, Diversity Training and Elearning Course. Equality Act 2010 Compliant, for Universities, Businesses and Third Sector Organisations.
Let's Talk About Race In The Workplace

This Equality and Diversity Elearning Course takes learners on a constructively challenging exploration of systemic racism in organisations
Menopause Training

This course on Menopause will help to provide managers and employers with the knowledge they need to offer those going…
Neurodiversity at Work

In this course we look at the basics of neurodiversity for managers and staff, so that you will be better…
Environmental Sustainability

Our Environmental Sustainability Elearning Course will help to raise understanding of eco-issues across your workforce and improve performance in key…
Let's Talk About Race In The Workplace - US Version

This Equality and Diversity eLearning Course takes learners on a constructively challenging exploration of systemic racism in organisations.
Mentoring and Mentorship

In partnership with Professor Bob Garvey, one of Europe’s leading academic practitioners of coaching and mentoring, Marshall’s has developed a…
Mental Health Fatigue

This unique video-led course blends animated scenarios with video insights raising awareness of mental health issues in the workplace.
Hybrid Working

This Hybrid Working course is essential for any business that wants to bridge the gap that comes when both working…
Manager’s Lockdown Toolkit - Future Ways of Working

Developed during lockdown, this Managers Toolkit Elearning Course has been updated with a new 2021 return to work section
Microaggressions

This Equality and Diversity Elearning Course will help learners to recognise different types of microaggressions and reflect on the impact…
Return to Work Elearning

Return to Work Elearning Course provides key advice, precautions and staffing strategies you need to create a safe working environment…
Diversity Training for Students

Our Diversity Elearning Course was developed with St Andrews University & Manchester University and is a module in our online…
Wellbeing for all when managing virtual teams

Wellbeing Elearning Course for all when managing virtual teams. You and each of your team members have different wellbeing needs.
Leading in Uncertain Times

In this Leadership Elearning Course we introduce a COVID-19 unit, providing a model that all individuals and managers can refer…
Working from Home

Management Elearning Course will develop your knowledge of working from home, providing the ability to continue working outside the traditional…
Managing Remote Teams

This Managers Elearning Course was developed to provide managers or team leaders with the knowledge of how to effectively manage…
Reporting a Racial Incident

Reporting a Racial Incident is part of an extensive range of Equality and Diversity Elearning Courses by diversity experts Marshall…
Anonymous Reporting - Disclosure Tool

Our new Anonymous Reporting Elearning Course has been developed to support our Sexual Disclosure and Sexual Consent on Campus courses.
Mental Health at Work and Looking after Yourself

This Mental Health Elearning Course places a strong focus on the individual in the workplace and how they can protect…
Mental Health - Supporting Others

This new Mental Health Elearning Course focuses on the importance of Mental Health in the workplace, supporting others with Mental…
Client Assets

This Elearning Course helps in the Safeguarding of Client Assets and forms a cornerstone of trust in the financial industry.
Vulnerable Customers

Customer Service Elearning Course. Regulation on vulnerable customers states while all customers should be treated fairly, not all customers are…
Treating Customers Fairly

Customer Service Elearning Course. FCA: “all firms must be able to show consistently that fair treatment of customers is at…
Conflicts of Interest

This Conflicts of Interest Elearning Course covers different types of conflicts and the potential consequences if conflicts are overlooked.
Whistleblowing

Disclosure Elearning Course. Since the financial crisis whistleblowing has become front-page news on topics such as data security.
Research Excellence Framework - REF 2021

The Equality and Diversity Elearning Course helps to explain research outputs in relation to staff circumstances and explore this REF…
Becoming an Inclusive Organisation by Dan Robertson

This inclusive training course acts as the next stage after our introductory course on unconscious bias.
Student Personal Security

Wellbeing Elearning Course supports students to stay safe on and off campus and includes signposting to on-campus tools and services.
Managers Toolkit - PRISM Blended Learning

Managers Toolkit Elearning Course has been developed to provide a handy tool for new managers or experienced managers wishing to…
Giving Good Feedback

Giving Good Feedback Elearning Course delves into what makes feedback effective and the unconscious biases that may occur when giving…
Responding to Disclosures of Sexual Violence

This Disclosure Elearning Course, developed with Brunel University London, ensures that disclosures of sexual violence are tackled sensitively.
Unconscious Bias for Students - North American Version

Unconscious Bias Elearning Course - North American version, we explore what unconscious bias is, and look at forms of unconscious…
Disability Awareness

This Equality and Diversity Elearning Course provides a concise understanding of Disability Awareness for managers and staff.
Inclusive Recruitment

Our Inclusive Recruitment Elearning Course, developed with ENEI, will support your organisation to take the first step in creating an…
Identifying & Responding to Student Mental Health

Developed with University of Manchester, this Student Mental Health Elearning Course is part of a suite of Elearning Courses supporting…
Student Disclosure of Unwanted Sexual Incidents

Sexual Harassment Elearning Course. The only online disclosure elearning course developed in partnership with Rape Crisis.
Information Security Smart GDPR

Our Information Security Elearning Course course includes 3 modules on GDPR, Information Security & Being Safe Online.
Managing Performance with Connected Conversations

Managing Performance Elearning Course connected conversations between managers and employees can support career development and performance at work.
Health and Safety

This Health and Safety Elearning Course provides three core units: an Introduction to Health & Safety, Risk Management, and Fire…
GDPR Training Course

This GDPR Elearning Course has been designed to support UK organisations to comply with the EU regulations that replaced the…
Coaching and Performance Management

Many say the annual appraisal is dead. In this Coaching and Performance Management Elearning Course we explore how to move…
Inclusive Leadership

Our 10-minute video Inclusive Leadership Elearning Course with Dan Robertson defines 'inclusive leadership' and the potential challenges and benefits.
Safeguarding in Higher Education

HE Safeguarding Elearning Course is about protecting students in the broadest sense of the term, not just about protecting and…
Safeguarding in Further Education

Safeguarding Elearning Course is about protecting students in the broadest sense, it is not just about protecting and detecting abuse…
Diversity in the Workplace US version

The market leader in Diversity Elearning Course is adapted for US. Diversity in the Workplace is Marshall E-Learning's original elearning…
Diversity Training for Students - US Version

This Diversity Elearning Course for Students course is tailored to meet the mental, physical and emotional needs of students. Adapted…
Video e-learning: a diversity top-up

Equality and Diversity Elearning Course. Its 90% film-driven and contains a suite of engaging, amusing and thought-provoking video scenarios.
Anti-Fraud Awareness

Our Anti-Fraud Awareness Elearning course will help to raise awareness of fraudulent activity in the higher education and financial services.
Anti-Money Laundering

Anti Money Laundering Elearning Course is developed with Lloyds of London to improve awareness of money laundering and the risks…
Diversity in the Workplace - Higher Education

This updated Diversity in the Workplace Elearning Course, includes brand new animations and videos illustrating the relevance of diversity awareness.
Bribery Act 2010 – Updated

Our Bribery Act e-learning training course emerged from a close collaboration with international legal practice SNR Denton.
Recruitment in Higher Education

Recruitment and Selection Elearning Course. Getting the right kind of employees, with the right skills is an essential requirement for…
Inclusive, Safe, Cohesive Campuses

Our Inclusive Elearning Course provides an excellent introduction or refresher for dealing with extremism and radicalisation in education.
Elearning Gateways

A blended Elearning Course approach brings learners together to discuss a topic before or after completing their training. Adds a…
Safeguarding

Our Safeguarding Elearning Course in collaboration with Barnardo’s. We have an extensive suite of Safeguarding Elearning Courses.
Health and Safety for Students

This Health and Safety Elearning Course for Students tutorial covers core health and safety issues, carefully written with a student…
Inclusive Managers Toolkit

Inclusive Managers Toolkit Elearning Course will help you build an inclusive culture and ensure your managers are equipped to thrive…
Safeguarding Adults at Risk

Safeguarding Elearning Course work enables adults to retain independence, wellbeing, and the choice to live a life free from abuse…
Unconscious Bias for Students

Developed with the University of Edinburgh this Unconscious Bias Elearning Course was designed to enable their 37,000 students to be…
Women Into Leadership

Leadership Elearning Course. With a focus on self-awareness, resilience and values this women in leadership and management elearning course is…
Bystander Intervention

This bystander intervention training course provides students with the appropriate knowledge to steer clear from a range of abuse on…
Adaptive Selling

Adaptive Selling Elearning Course helps those new to sales to be comfortable with selling, winning new clients and securing business…
Sexual Harassment

This Sexual Harassment eLearning course will support organisations to provide a safe working environment where all staff are treated with…
Online Student Induction Programme

An Online Induction Elearning Course with Surrey University covers a suite of student-facing topics including Mental Health, Diversity and Equality.
Student Consumer Rights for Staff Members

Consumer Rights Elearning Course. Students are now recognised in law as consumers, and get the same protection as any consumer.
Modern Slavery Act

This Modern Slavery Act Elearning Course enhances awareness human trafficking and was developed with Liverpool John Moores University.
Sexual Consent on Campus

This Sexual Harassment eLearning Course is one of 4 modules from our Student Welfare Suite and is tailored to meet…
Alcohol and Drug Awareness

This Alcohol and Drug Awareness Elearning course was developed with Brunei University and is part of our Online Student Induction.
Social Media Savvy

Information Security Elearning Course, developed with Canterbury Christchurch University this course is one of 4 Online Induction Elearning Courses.
Recruitment and Selection Update

Recruitment and Selection Elearning Course provides a more comprehensive understanding of recruitment and selection in the higher education sector.
PABLO - Performance Appraisal Tool

Our new Managing Performance Elearning Course – PABLO – jointly developed with Edinburgh Zoo, is about much more than appraisal.
Information Security

This 20-minute resource on Information Security Elearning Course will explain the risks around information security and how to act responsibly…
Display Screen Equipment

Stay safe at your screen with our Display Screen Equipment Elearning Course and comply with Health and Safety (Display Screen…
Child Protection

Our innovative Child Protection e-learning course has been designed for the education but can be tailored to any workplace, utilising…
Academic Range

Our Academic elearning course was commissioned by Liverpool University to ensure students are aware of cheating, plagiarism, collusion and the penalties.
Managing Performance

Our Managing Performance Elearning Course, developed with Cardiff Metropolitan University and the University of East Anglia. Effectively manage performance.
Tutor Led Supplement Diversity

Equality and Diversity Elearning Course. This tutor-led supplement to our Equality and Diversity in the Workplace Eleaning Course.
Stress Management

Health and Safety Elearning Course. Take positive action now to manage the pressures and stresses of the current difficult climate.
Safe Recruitment

Safeguarding Elearning Course makes recruitment as safe as possible. But even if properly applied, no safe recruitment policies can provide…
Risk Management

Risk Management Elearning Course. Businesses that minimise risk are able to run more efficiently and have more productive employees.
Online Induction

This Online Induction Elearning Course with The University of Hull as a welcome and orientation tool for their new staff.
Managers Toolkit

Our Managers Toolkit Elearning Course has been developed to provide a handy tool for new or experienced managers wishing to…
E-Safety for Students

As technology becomes an essential part of our daily lives and a vital tool in education, it is increasingly important…
Equality and Diversity Training for Students

Our Equality and Diversity Elearning Course will help to raise awareness of equality and diversity issues on campus for students.
Equality and Diversity App

Compliments our Diversity in the Workplace Elearning Course. Equality and Diversity App is the perfect elearning solution for your time-conscious…
Equality Analysis Toolkit

Our Equality Analysis Toolkit Elearning Course helps you implement, coordinate and evidence equality analysis across your organisation.
Employability for Students

Our Employability for Students Elearning Course was developed with talent managament experts 10Eighty with the tough job marketplace in mind.
Customer Service Course

Our Equality and Diversity Elearning Course examines the key skills required to deliver good Customer Service. Delivered by Diversity Learning…
Cultural Awareness

Cultural Awareness Elearning Course provides an introduction for international students to life in the UK by raising awareness of Equality…
Conflict Management

Conflict is part of life …and work. We all have different opinions on different issues and want to express these…
Bullying and Harassment

This equality and diversity online e-learning training course looks at why Bullying and Harassment is increasingly serious workplace issue.
Child Protection Barnardos Be Smart, Be Safe

This Child Protection Elearning Course is developed with Barnardos. Raising awareness about the important and highly sensitive issue of Sexual…
Diversity in Learning and Teaching

Diversity in Learning & Teaching Elearning Course. This best practice course has been designed for all education professionals in higher…
Diversity in the Workplace, Australia

Our latest Diversity Elearning Course Diversity in the Workplace Australia is a unique course for a uniquely diverse country.

new learning portals

HIGHER EDUCATION E-LEARNING SUBSCRIPTION SERVICE

A single subscription for a library of learning. Your colleagues expect high-quality learning materials that are completely up-to-date.

CORPORATE E-LEARNING SUBSCRIPTION SERVICE

Corporate Learning Subscription Service is a suite of e-learning courses that you can provide to your colleagues for a single annual subscription.

PUBLIC SECTOR E-LEARNING SUBSCRIPTION SERVICE

Our new Public Sector Learning Subscription Service is a complete suite of e-learning courses that you can provide to your colleagues for a single annual subscription.

Diversity and Inclusion training and consultancy – Ann Allcock, Head of Diversity on our products, services and solutions

Building on its successes Marshall E-learning also offers a range of consultancy and training services. Our consultants bring their insight and extensive knowledge to meet the specific needs of your organisation. We have an excellent track record in supporting organisations to analyse issues, formulate strategy and provide solutions to learning and development needs. We believe that e-learning provides valuable and effective training however sometimes there is a need to bring people together to reinforce and develop their learning.

"Rather than 'reinforcing stereotypes' this ‘Insiders and Outsiders’ course is thought-provoking, informative and mindful. The course is a blend of evidence-based content, participation and reflection and will be a welcome addition to our learning portfolio."
"Liz Truss, Minister for Women and Equalities (2020,) in her ‘Fight for Fairness’ speech, said that working with a new series of commissioners, she would look beyond the “narrow focus of protected characteristics”, as set out in the Equality Act 2010. The speech specifically referenced unconscious bias training with the Minister announcing this would no longer be used in the Government and Civil Service as such interventions were, she suggested, thought to reinforce “stereotypes and exacerbating biases” (2020). Rather than 'reinforcing stereotypes' this ‘Insiders and Outsiders’ course is thought-provoking, informative and mindful. The use of interactive drama provides a unique dynamic in which the participant can explore and reflect upon, safely and intuitively, the concepts of micro-inequalities attribution bias and mentoring. The course is a blend of evidence-based content, participation and reflection and will be a welcome addition to our learning portfolio."
Head of Organisational Development
University of Hull
"As a global technology company, we have a diverse team in Ireland, USA, Australia, Serbia and other remote locations. It was important to find the right training to address the important issue of Unconscious Bias to educate our global team... the Unconscious Bias course offered by Marshall ACM was ideal for this. "
"LearnUpon was looking for Unconscious Bias training to roll out to all of our employees. As a global technology company, we have a diverse team with employees in Ireland, USA, Australia, Serbia as well as other remote locations. It was important to find the right training to address the important issue of Unconscious Bias in order to educate our global team to understand behaviours and be equipped to improve on those behaviours. We found the Unconscious Bias course offered by Marshall E-Learning ideal for this. The course provides training on different types of Unconscious Bias, demonstrating how they can influence the employment life cycle, from recruitment to performance conversations, through to customer relationships. The course has a good mix of interactive and video content to keep the learner engaged while challenging them to consider their own Unconscious Bias behaviour. We also worked with Marshall E-Learning to brand the course to give it the “LearnUpon” look and feel. The Marshall E-Learning team are a pleasure to work with, they are very responsive to all our requests to help us get the course set up quickly and continue to be friendly and helpful in every way."
Susan Nolan
Chief Operating Officer
LearnUpon
"The video scenario’s developed by Marshall are very well done and provide very interesting spaces for reflection on understanding how subtle biases can emerge into a professional environment. "
"The video scenario’s developed by Marshall are very well done and provide very interesting spaces for reflection on understanding how subtle biases can emerge into a professional environment. The videos have been very helpful in our unconscious bias trainings"
Irfan Chaudhry
Director, Office of Human Rights, Diversity, and Equity
McEwan University
"We worked collaboratively with Marshalls to produce the online bystander module and are very pleased with the result"
"We worked collaboratively with Marshalls to produce the online bystander module and are very pleased with the result. We hope that this module will help student communities to understand how harassment/hate incidents can affect their colleagues and also help them to intervene, if it is safe to do so.’"
Dr Jane Osmond
Research Fellow
Coventry University
"I would like to express my thanks for the work you did to produce and support UCL's GDPR Online training"
"I would like to express my thanks to you, and your team for the work that you have done to produce and support UCL's GDPR Online training. In Particular, the development of the accessible versions. Five of our visually impaired staff have used the PDF version to date, and all have said that it was very well developed and were pleased that they had been able to do the training in this manner. Furthermore, the audio version has gone down a storm.

Your team have always been very quick to respond, and always found solutions to problems; there was never a question that couldn’t be addressed. This is superb service and I wanted to acknowledge this.
"
Thibault Williams
Programme Manager UCL GDPR Programme
UCL
"Marshall E-Learning are absolute experts in their field, and couldn’t have been more supportive and professional."
""The team at Marshall E-Learning are absolute experts in their field, and couldn’t have been more supportive and professional. They introduced us to their wider network of experts, bespoke content creation, course branding and supported integration with our Learning Management System. It continues to be a pleasure to work with Marshall E-Learning.”"
Yvonne McWey
Head of Talent & Learning
Bank of Ireland
"Marshall E-Learning understands the university context, which makes their programmes so attractive."
"We look for 3 things when commissioning or purchasing any e-learning: the key messages communicated to the audience; how engaged the audience will be; and how the material can be tailored to the needs of the audience. With products such as GDPR or Health and Safety the material must cover all key areas and topics, and it is vital that the language used, case-studies discussed and examples fit the university context. Marshall E-Learning understand all of this, which makes their programmes so attractive."
Mark Crabtree
Assistant Director of Human Resources
Durham University
"The feedback from academics and professional services’ staff has been fantastic, with over 80% rating it excellent. "
"We recently purchased several “off-the-shelf” compliance e-learning courses and designed a bespoke “Diversity in the Workplace” Course with Marshall E-Learning. The feedback from academics and professional services’ staff has been fantastic, with over 80% rating it excellent. Marshall E-Learning has been really great and the after support, in particular, has been second to none. There is always someone there to help with any technical issues and they always get back to us straight away. I would highly recommend them."
Moira Blake
Head of Organisational Development
University of Sussex
"I'm delighted by the course developed for us, and impressed by Marshall E-Learning's understanding of our needs and students. "
"I am delighted by the course that Marshall E-Learning developed for us and was especially impressed by their keenness to understand our needs and students properly. We have a strong need to help staff and students to understand unconscious bias and a course that explained the “theory” of unconscious bias with routes to further reading and help students to understand their own biases and how to address them. The final course dealt with unconscious bias in society using evaluation questionnaires that made it personal and relevant to the University of Edinburgh context."
Professor Alan F. Murray - CEng, FIEE, FIEEE, PFHEA, FRSE
Assistant Principal, Academic Support
University of Edinburgh
"The team have been fantastic. I hope this module is really successful and we can continue working with Marshall E-Learning."
"I am super happy with the student induction course, and especially as the Marshall E-Learning team delivered the module before the original deadline.

There’s pressure on students and Universities to cover topics such as Alcohol and Drug Awareness, Sexual Consent on Campus, Diversity, Social Media Savviness, Getting Support, Mental Health and Employability and we wanted to provide relevant, current information about important topics relevant to student life. I am super happy with the student induction course, especially as the Marshall E-Learning team delivered the module before the deadline.

The team have been fantastic to work with. I hope this module will be really successful and we can continue working with Marshall E-Learning."
Carol Clutton
Student Support Services
University of Surrey
"We found Marshall E-Learning staff to be respectful, sensitive and responsive. We are very pleased with the result."
"Our project deals with a very sensitive subject helping university staff respond appropriately to student disclosures of unwanted sexual incidents – so it was important that this sensitivity was respected. Throughout the process, we found Marshall E-Learning staff to be respectful of the need for this sensitivity and responsive throughout the process. We are very pleased with the result."
Dr Jane Osmond & Dr Quinn
Research Fellow
Coventry University

news and insights

Crowd,Watching,Fireworks,And,Celebrating,New,Year

Marshalls Head of Diversity refocuses D&I for 2022

4th January 2022

Refocussing for Diversity and Inclusion in the New Year For many, this is the time of year when we look back at the past 12…

Young,Female,Businesswoman,In,The,Office

ALFE - our new, accessible LMS

8th December 2021

Back in 2006, when we were Marshall ACM, we developed “Karova” a platform for e-learning which complied with digital accessibility guidelines. The aim of this…

Co-workers,Having,Break,Near,Water,Cooler,At,Workplace.,Space,For

How a courageous conversation can prevent the “Great Resignation”?

2nd December 2021

Recently, there has been a lot of talk about how we are in the midst of a ‘great resignation’ – with almost a quarter of…