Marshall E-Learning continues to build successful e-learning portfolios for clients in the public and private sectors to solve and enhance their training and development needs.

Building on its successes Marshall E-learning also offers a range of consultancy and training services. Our consultants bring their insight and extensive knowledge to meet the specific needs of your organisation. We have an excellent track record in supporting organisations to analyse issues, formulate strategy and provide solutions to learning and development needs. We believe that e-learning provides valuable and effective training however sometimes there is a need to bring people together to reinforce and develop their learning.

Marshall E-Learning offers a range of face-to-face training that interlinks with our comprehensive e-learning courses to create a truly blended and seamless learning experience. Some of the areas that we offer developmental training in are:

  • Diversity & Inclusion
  • Bias and behaviours
  • Bias in decision making
  • Group coaching for Managers
  • One-to-one Coaching for Managers
  • The Recruitment Process
  • Action Learning Sets

All of the above can be tailored to organisational requirements to build on existing training or as interventions to support solutions to specific challenges or concerns that organisations are facing. The target audience can be from the most senior managers to any other level in either group or individual formats.

We can also offer a range of consultancy services to design and develop pragmatic, integrated and interrelated solutions that match your organisation’s business and operational visions and values.

Some of the main areas we cover are:

  • Diversity & Inclusion strategy
  • Inclusion programmes including coaching for senior managers
  • Diversity & Inclusion priorities policies
  • Recruitment policy and process reviews
  • Coaching in performance management

Delivery methods

We use a wide range of delivery mechanisms to suit your needs and priorities. These include:

  • Workshops
  • One to one sessions
  • Group sessions
  • Internal seminars
  • Discussion groups
  • Interpersonal Training
  • Regarding Recruitment and Selection


In no specific order

Skill Development/ Interviewing Skills

  • Assessment methodology;
  • Competency based interviewing;
  • Getting the most from candidates;
  • Reasonable adjustments.


Positive Action/ Diversifying your recruitment pool

  • Who do you attract/ not attract and why?
  • Who is ‘ halted’ in the recruitment process, when and why.
  • Widening your recruitment pool;
  • Attracting diverse candidates;
  • Taking positive action measures;
  • Learning from others.

Unconscious Bias in Recruitment and Selection

  • Reviewing process and practice for unconscious bias and addressing issues identified in R and S

Unconscious Bias in other processes

  • We could look at appraisal/ promotion
  • Student issues

Service Delivery

Designing an inclusive ‘ customer’ experience/ service offer; what good and inclusive looks like; auditing/ reviewing service for inclusivity.

The following need to worked into deliverable programmes (answers to resources, capability, client needs) so should not be published just yet.

Benefits of Face to Face Training:

  • Train in a comfortable, ready-to-learn environment.
  • Expert trainers who make the learning experience engaging, interesting and enjoyable
  • Immediate help and support with correcting mistakes and getting it right
  • Engage with topical, results-oriented course content and exercises
  • Networking with other learners, sharing experiences and social interaction


Marshall E-Learning can help with:

  • Enhancing face to face training with a comprehensive e-learning to create a truly blended learning experience
  • Providing training and facilitating workshops for all levels of knowledge and confidence
  • Planning guidance, processes and roles for staff
  • Benchmarking the capability of your teams?


Find out more about the following classroom training methods below or contact us on +44 (0)845 123 3909 or at for more details.

Group Coaching for Managers

This one-day course will focus on the benefits of a coaching approach to management, active listening and the GROW model. Participants will have an opportunity to practice coaching skills and gain feedback.

As a result of this learning, managers should increasingly delegate more and improve relationships with staff. Managers will also understand when to use coaching with staff in order to create better business outcome, support staff development, and be able to use different approaches.


“I appreciate your organisational storytelling and your presence in the design of this fascinating programme” – NHS manager
[Book Coaching for Managers Training]


One-to-one Coaching for Managers

Managers everyday face a range of dilemmas, from difficult relationships with stakeholders, complex relationships within the organisation or dealing with personal dilemmas

Working through dilemmas with an external, neutral and experienced coach can help put things in perspective and create positive outcomes.

Each session will last 90 minutes and the organisation can purchase a maximum of 6 sessions per employee.

“I have noticed how you have an amazing talent for making insightful and quite challenging feedback in really open way’  (senior professional)‘I have done a lot of soul searching as a result of your insight which has helped me face up to what I need to address and what I need to accept.” – Management Consultant
[Book One-to-one Coaching for Managers]


The Recruitment Process

Aimed at Recruitment Managers, this course will cover the whole recruitment process: writing job ads, job descriptions, placing the advert, shortlisting and interviewing skills.

Participants will learn how to write documents in a friendly and appealing way, and how to interview so that they get the best candidate and ensure that there is no bias in the process.

Learning outcomes include: Understanding of the recruitment process; Understanding best practice; Ensuring that there is no bias in the process.

“You know your subject very well and you are able to bring it alive for your group.” – Senior Public Sector Manager
[Book Recruitment Process Training]


Action Learning Sets

Everyone in an action learning set provides support to one another on the dilemmas they face, leading to the creation of a supportive network for the members of the learning set.

An action learning set might be set up to support staff on a management course or to help the career development of a group of staff e.g. members of a staff network or participants on a talent programme.

Participants will increase their capacity to listen, offer advice in a way that can be heard and increase their self-awareness.

Action learning sets take place across 4 to 6 months, with meetings of between half a day and a day.

“You do an impossible job of keeping us on track whilst giving us space to explore.” – Small Business Owner

“I appreciate the time you take to listen and pick up on individuals stories and questions that make one explore.” – Social Services Manager
[Book Action Learning Sets Training]


Diversity and Inclusion Training Consultancy

Marshalls helps organisations to create inclusive workplaces where all employees can thrive. Our diversity and inclusion facilitated training and consultancy services are designed to increase awareness and understanding of difference, and to support employers with practical solutions that improve experiences and opportunities for their staff, and enhance business outcomes.   “Over the years we have…

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Facilitated Training

We can help you to increase diversity and inclusion knowledge, understanding and skills for employees at all levels and across all roles, focussing on protected-characteristics, concepts, and organisational processes – always mindful of the importance of an intersectional approach. We believe the most impactful, effective and efficient model is blended learning where e-learning and facilitated…

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Auditing and Analysis

An objective, externally-conducted review of your current diversity and inclusion activities, policy and practice will focus your D&I strategy and actions. Marshalls carries out audits which help organisations understand their diversity and inclusion strengths and gaps, hear the day-to-day experiences of employees, and constructively point them in the right direction with recommendations, priorities, and goals.

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Consultancy Solutions

At Marshalls we design programmes, initiatives, and resources, and advise on best practice which will increase employee diversity and create inclusive workplaces. Perhaps your organisation is facing one or more of the following challenges. If so, please get in touch to have a no-obligation conversation about how we might help with these, or with any…

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Our Trainers

Meet Our Team of Trainers

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