Since Marshall ACM started in 2002 a strong core value has been to make a difference, both to our clients and to the wider community.
This approach has shaped our working practices for many years, guiding our specialisation in the diversity, equality and inclusion agenda and how we work with our clients and communities both locally and nationally.
We’re extremely proud of the partnership work with children’s charity Barnado’s and believe that the support we provide to charities and our clients is part and parcel of being an ethical organisation and employer.
Working with our clients
Since 2006 we’ve supported our client community via awards, sponsorship and our user groups. A unique aspect of our work as an e-learning consultancy is bringing our clients together in person to facilitate thought leadership seminars and networking.
Our most recent user group, which is completely free for our clients, was held at Woburn House, central London where Diversity, Unconscious Bias and Inclusion Management expert Dan Robertson of ENEI (Employers Network for Equality & Inclusion) spoke on inclusive leadership.
Our most recent award sponsorship was for the Unsung Hero Award, one of Harper Adam’s University 2015 Aspire Awards. Congratulations to Karen Rhodes, PA to the Head of Educational Development, who won the award.
The Aspire Awards acknowledge high standards of work amongst the university’s staff and students and have been running since 2005 – ‘Aspire’ stands for Advancing Skills for Professionals in the Rural Economy.
Working with the local community
We support London Bridge based charity The Manna Society www.mannasociety.org.uk who run the Manna Day Centre, a compassionate and practical response to London’s poverty and homelessness problems. It welcomes around 120-150 people every day, more than half of them homeless. The centre is open 7 days a week, serving around 800 meals, 70 mugs of soup and countless cups of tea every week.
The Centre also offers a place to rest, showers, clothing, access to medical care and advice on housing and welfare. Putting a roof over people’s heads is a key priority and in the 12 months to December 2015, Manna found accommodation for 296 people.
“The Manna Society wishes to thank Marshall E-Learning for its generous donation. This donation is a great help towards the costs of running our day services for homeless people. For £7 an individual is able to our services for a day. £50 covers the cost of our bought food for one day; and £100 covers the telephone and internet costs of our advice service for one month.”
Working with the wider community
Our work with Barnardo’s
A recent example of this partnership work is a suite of ‘night-time economy’ e-learning course, which includes a course for taxi and mini-cab drivers on safeguarding vulnerable adults and protecting children and young people.
The ultimate aim is that this course becomes a statutory requirement for drivers obtaining a mini-cab licence from local councils. We understand this is already planned by one local council and the course has only just launched (April 2016), which bodes well for future take up.
“David and his team are valued partners and have provided Barnardo’s with good support in developing e-learning programmes. David has provided excellent guidance and his team have brought a high level of creativity to the design of new innovative programmes which Barnardo’s can now offer to other customers on safeguarding and child sexual exploitation.”
Julie Dugdale, Head of Business Barnardo’s Training and Consultancy (BTC)
Helen and Douglas House
When Helen House opened in November 1982 it was the world’s first children’s hospice. It provides 24-hour care and is based on a family home with 8 children’s bedrooms which provides flexibility, sensitivity and dignity for the children and families who stay there. The emphasis is on making the most of life, whatever the circumstances. Douglas House opened in February 2004 to provide young adults with the time to do the things they like to do with the support of the nursing and care team.
“Marshall ACM have generously supported Helen & Douglas House with e-learning solutions for the past 6 years. The courses are of extremely high quality and maintained regularly to include the most up-to-date information. Having the ability to include links to organisational document and wider reading means that the product is easily tailored to suit your organisation and results in training solutions that really do add value. The staff are friendly, helpful and great at keeping you informed. Great company, great product.”
Sarah Westmorland, Director of People Resourcing and Operations, Helen & Douglas House
The Welcome Centre
We’ve been supporting the work of The Welcome Centre – a small registered charity providing practical, short-term support to help local people in crisis, referred by a front-line service in Kirklees. They offer basic essentials such as food, toiletries, household items and bedding as well as a listening ear and information about where to get further help, and give volunteers support to find meaningful employment.
“We are delighted with the Diversity in the Workplace on-line training package. It is interactive, visually appealing and offers a wide range of information which is both easy to understand and linked to examples that are relevant to our small charity. It covers material which both volunteers and staff need to understand in relation to the diverse nature of our clients and their needs, and it highlights good practice. The great thing about e-learning is that we can give staff and volunteers access to this Marshall e-learning package and they can progress at their own pace. The end-of-course quiz acts a useful check on what has been learnt.”
Yvonne Harding, Trustee, The Welcome Centre
Carbonsmart www.carbonsmart.co.uk – have helped us to better understand how we use energy, water and other resources, or how well we are minimising waste.
Environmental Association for Universities and Colleges (EAUC) www.eauc.org.uk – we provided EAUC with a free sustainability e-learning resource for all universities and colleges.
In 2012 we set up a website www.everlastingemployability.co.uk with employee engagement experts 10Eighty to support and enhance the employability of young people especially those ‘Not in Education, Employment or Training’ across the UK.
The site came about because we had seen how job hunting in the 21st century had become a huge challenge. Information on the site helps visitors to boost their ‘employability factor’ and includes:
- essential employability resources
- careers services, especially those offered by universities and colleges across the UK
- employability news
- employability websites
The site also includes an employability blog and welcomes articles from guest bloggers – organisations or individuals. We promote content via the Twitter account @e_employability.
Our equal opportunities policy
Our equal opportunities policy states our commitment to equal opportunities; Includes non-discriminatory procedures and practices; and lists all the forms of discrimination covered by the policy, ie age, gender, race, religion or belief, sexual orientation, disability or pay rate.
We regularly update our equal opportunities policy – it was last reviewed in March 2016 – and the main headings of the document are:
- A statement of commitment
- Implementation – Recruitment & People management
- Responsibilities of staff and managers
- Breaches of the policy