What’s the link between diversity and inclusion and risk management?
Article written by Meg Shona Halpin-Webster, Graduate eLearning Content Writer at Marshall E-Learning Consultancy, a Ciphr company Diversity and inclusion (D&I) has a critical role in risk management the financial…
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Compliance Gifts and Inducements
Article by Meg Shona Halpin-Webster, Graduate eLearning Content Writer at Marshall Elearning Consultancy, a Ciphr company Almost every year since 2016 the FCA has issued fines to firms that have…
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FinTech and RegTech Training
This course has been designed to help people understand FinTech and RegTech through real-life case studies
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Risk Management: Operational Risk
This course has been designed to help people understand operational risk through real-life case studies
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Risk Management: Financial Risk
This course has been designed to help people understand financial risk through real-life case studies
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Risk Management: Conduct Risk
This course has been designed to help people understand conduct risk through real-life case studies
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Senior Managers and Certification Regime Training
This course has been designed to help people understand the requirements of the SM&CR
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Introduction to the Information Commissioner’s Office Training
In this course you will learn about the Information Commissioner’s Office’s role in upholding information rights
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Effective Communications Training
This course has been designed to help people understand what effective communication looks like
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Spotlight on UK MiFID Framework
In this course you will learn about what the UK MiFID Framework is
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Spotlight on UK AIFMR Training
In this course you will learn about what the UK Alternative Investment Fund Managers Regulation is
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Spotlight on UK EMIR
In this course you will learn about what the UK European Market Infrastructure Regulation is
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Spotlight on Insurance Distribution Directive
In this course you will learn about what the Insurance Distribution Directive is, who it applies to, and what its…
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Spotlight on Solvency II
In this Elearning course you will learn about what Solvency II is, who it applies to, and what its main…
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Gifts and Inducements
This course has been designed to help people understand gifts and inducements using real-life case studies and hypothetical examples
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Introduction to the Financial Conduct Authority
Learn about the Financial Conduct Authority’s strategic objective to ensure that financial services markets function well.
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Introduction to the Financial Ombudsman Service
Learn about the aims, values, commitments of the Financial Ombudsman Service, including its social responsibility and sustainability policy.
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Introduction to the Pensions Regulator Training
In this course you will learn about the statutory objectives, the responsibilities and the five strategic priorities of The Pensions…
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Introduction to the Bank of England
In this course you will learn about the Bank of England’s role in the financial system, its mission, and its…
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FCA Compliance Elearning Courses
Marshall Elearning (Marshalls), part of the Ciphr Group, is launching 20 new training courses for FCA-regulated banks, insurers, and other financial services providers to ensure their employees are up-to-speed with…
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Q&A with FCA expert Victoria Sena
Marshalls, part of the Ciphr Group, is known across the UK and Ireland as a trusted provider of engaging eLearning courses, ranging from diversity and inclusion to compliance. Marshalls is…
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Consumer Duty
Learn to appreciate the requirements of the new Consumer Duty and how it relates to the Treating Customers Fairly requirements.
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The New Consumer Duty for Firms
The Financial Conduct Authority (FCA), the regulatory body overseeing financial markets in the UK, has introduced a new Consumer Duty, which aims to ensure that firms prioritise the interests of…
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Diversity and Inclusion More Than Compliance
Despite the many, varied, and proven business benefits of a diverse workforce and a respectful and inclusive organisational culture, for many companies the focus of equality, diversity and inclusion (ED&I)…
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Climate Change Training
Our new Climate Change E-Learning course is a great tool to educate about the reality of climate change, how it…
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Environmental Sustainability Training
Our Environmental Sustainability Elearning Course will help to raise understanding of eco-issues across your workforce and improve performance in key…
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Business Training Through Lockdown
When the country was forced into lockdown in March due to the COVID-19 pandemic, businesses had to scramble to ensure they could keep going, including our many loyal clients who…
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How to Ensure Compliance
We know that the work of diversity, inclusion and wellbeing is about changing the outcomes for under-represented groups but it also includes a substantial responsibility for ensuring that managers and…
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FCA Fines Shine Light on Training Needs
After a relatively quiet year in 2018, the FCA has already issued a staggering £389m in fines. These include the second-largest fine of £102m against Standard Chartered for money-laundering, £45m…
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Client Assets Sourcebook (CASS) Training
Safeguarding of client assets forms a cornerstone of trust in the financial industry
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Vulnerable Customers
Vulnerable Customers Course. Regulation on vulnerable customers states while all customers should be treated fairly, not all customers are the…
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Treating Customers Fairly Training
Customer Service Elearning Course. FCA: “all firms must be able to show consistently that fair treatment of customers is at…
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Whistleblowing Training
Disclosure Elearning Course. Since the financial crisis whistleblowing has become front-page news on topics such as data security.
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Information Security Smart UK GDPR Training
Our Information Security Smart Training provides learners with a strong foundational knowledge of information security, how to be safe online…
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Anti-Fraud Awareness Training
Our Anti-Fraud Awareness Elearning course will help to raise awareness of fraudulent activity in the higher education and financial services.
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Adaptive Selling
Adaptive Selling Elearning Course helps those new to sales to be comfortable with selling, winning new clients and securing business…
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Student Consumer Rights for Staff Members
Consumer Rights Elearning Course. Students are now recognised in law as consumers, and get the same protection as any consumer.
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Modern Slavery Act
This Modern Slavery Act Elearning Course enhances awareness human trafficking and was developed with Liverpool John Moores University.
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Information Security Training
This 20-minute resource on Information Security Elearning Course will explain the risks around information security and how to act responsibly…
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Safe Recruitment Training
Safeguarding Elearning Course makes recruitment as safe as possible. But even if properly applied, no safe recruitment policies can provide…
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Risk Management Training
Risk Management Elearning Course. Businesses that minimise risk are able to run more efficiently and have more productive employees.
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Online Induction (University of Hull)
This Online Induction Elearning Course with The University of Hull as a welcome and orientation tool for their new staff.
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Customer Service Training
Our Equality and Diversity Elearning Course examines the key skills required to deliver good Customer Service. Delivered by Diversity Learning…
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