What’s the link between diversity and inclusion and risk management?
Article written by Meg Shona Halpin-Webster, Graduate eLearning Content Writer at Marshall E-Learning Consultancy, a Ciphr company Diversity and inclusion (D&I) has a critical role in risk management the financial…Read More
Compliance Gifts and Inducements
Article by Meg Shona Halpin-Webster, Graduate eLearning Content Writer at Marshall Elearning Consultancy, a Ciphr company Almost every year since 2016 the FCA has issued fines to firms that have…Read More
FinTech and RegTech Training
This course has been designed to help people understand FinTech and RegTech through real-life case studies
Risk Management: Operational Risk
This course has been designed to help people understand operational risk through real-life case studies
Risk Management: Financial Risk
This course has been designed to help people understand financial risk through real-life case studies
Risk Management: Conduct Risk
This course has been designed to help people understand conduct risk through real-life case studies
Senior Managers and Certification Regime Training
This course has been designed to help people understand the requirements of the SM&CR
Introduction to the Information Commissioner’s Office Training
In this course you will learn about the Information Commissioner’s Office’s role in upholding information rights
Effective Communications Training
This course has been designed to help people understand what effective communication looks like
Spotlight on UK MiFID Framework
In this course you will learn about what the UK MiFID Framework is
Spotlight on UK AIFMR Training
In this course you will learn about what the UK Alternative Investment Fund Managers Regulation is
Spotlight on UK EMIR
In this course you will learn about what the UK European Market Infrastructure Regulation is
Spotlight on Insurance Distribution Directive
In this course you will learn about what the Insurance Distribution Directive is, who it applies to, and what its…
Spotlight on Solvency II
In this Elearning course you will learn about what Solvency II is, who it applies to, and what its main…
Gifts and Inducements
This course has been designed to help people understand gifts and inducements using real-life case studies and hypothetical examples
Introduction to the Financial Conduct Authority
Learn about the Financial Conduct Authority’s strategic objective to ensure that financial services markets function well.
Introduction to the Financial Ombudsman Service
Learn about the aims, values, commitments of the Financial Ombudsman Service, including its social responsibility and sustainability policy.
Introduction to the Pensions Regulator Training
In this course you will learn about the statutory objectives, the responsibilities and the five strategic priorities of The Pensions…
Introduction to the Bank of England
In this course you will learn about the Bank of England’s role in the financial system, its mission, and its…
FCA Compliance Elearning Courses
Marshall Elearning (Marshalls), part of the Ciphr Group, is launching 20 new training courses for FCA-regulated banks, insurers, and other financial services providers to ensure their employees are up-to-speed with…Read More
Q&A with FCA expert Victoria Sena
Marshalls, part of the Ciphr Group, is known across the UK and Ireland as a trusted provider of engaging eLearning courses, ranging from diversity and inclusion to compliance. Marshalls is…Read More
Learn to appreciate the requirements of the new Consumer Duty and how it relates to the Treating Customers Fairly requirements.
The New Consumer Duty for Firms
The Financial Conduct Authority (FCA), the regulatory body overseeing financial markets in the UK, has introduced a new Consumer Duty, which aims to ensure that firms prioritise the interests of…Read More
Diversity and Inclusion More Than Compliance
Despite the many, varied, and proven business benefits of a diverse workforce and a respectful and inclusive organisational culture, for many companies the focus of equality, diversity and inclusion (ED&I)…Read More
Climate Change Training
Our new Climate Change E-Learning course is a great tool to educate about the reality of climate change, how it…
Environmental Sustainability Training
Our Environmental Sustainability Elearning Course will help to raise understanding of eco-issues across your workforce and improve performance in key…
Business Training Through Lockdown
When the country was forced into lockdown in March due to the COVID-19 pandemic, businesses had to scramble to ensure they could keep going, including our many loyal clients who…Read More
How to Ensure Compliance
We know that the work of diversity, inclusion and wellbeing is about changing the outcomes for under-represented groups but it also includes a substantial responsibility for ensuring that managers and…Read More
FCA Fines Shine Light on Training Needs
After a relatively quiet year in 2018, the FCA has already issued a staggering £389m in fines. These include the second-largest fine of £102m against Standard Chartered for money-laundering, £45m…Read More
Client Assets Sourcebook (CASS) Training
Safeguarding of client assets forms a cornerstone of trust in the financial industry
Vulnerable Customers Course. Regulation on vulnerable customers states while all customers should be treated fairly, not all customers are the…
Treating Customers Fairly Training
Customer Service Elearning Course. FCA: “all firms must be able to show consistently that fair treatment of customers is at…
Disclosure Elearning Course. Since the financial crisis whistleblowing has become front-page news on topics such as data security.
Information Security Smart UK GDPR Training
Our Information Security Elearning Course course includes 3 modules on UK GDPR, Information Security & Being Safe Online.
Anti-Fraud Awareness Training
Our Anti-Fraud Awareness Elearning course will help to raise awareness of fraudulent activity in the higher education and financial services.
Adaptive Selling Elearning Course helps those new to sales to be comfortable with selling, winning new clients and securing business…
Student Consumer Rights for Staff Members
Consumer Rights Elearning Course. Students are now recognised in law as consumers, and get the same protection as any consumer.
Modern Slavery Act
This Modern Slavery Act Elearning Course enhances awareness human trafficking and was developed with Liverpool John Moores University.
Information Security Training
This 20-minute resource on Information Security Elearning Course will explain the risks around information security and how to act responsibly…
Safe Recruitment Training
Safeguarding Elearning Course makes recruitment as safe as possible. But even if properly applied, no safe recruitment policies can provide…
Risk Management Training
Risk Management Elearning Course. Businesses that minimise risk are able to run more efficiently and have more productive employees.
Online Induction (University of Hull)
This Online Induction Elearning Course with The University of Hull as a welcome and orientation tool for their new staff.
Customer Service Training
Our Equality and Diversity Elearning Course examines the key skills required to deliver good Customer Service. Delivered by Diversity Learning…