Introduces managers to essential skills and techniques for monitoring and assessing staff performance and providing feedback to staff members.
Provides an overview of the best practice for ensuring that new and returning staff are seamlessly integrated within the organisation.
Introduces learners to the key skills and behaviours used by managers to get the best from their teams.
Provides an overview of key techniques used by organisations to manage budgets and maximise performance and productivity.
Introduces learners to the key skills and tools used by organisations to manage short-term and long-term staff absences.
Discipline and Grievance
Guides learners through the best practice for managing disciplinary and grievance procedures.
Effective time management and strategies to reduce workplace stress and maximise productivity.
Recruitment and Selection
Focuses on recruitment and selection decisions, providing managers with a toolkit for identifying the best candidates for the organisation.
Equality and Diversity
Explores the importance of diversity in successful organisations, and steps individuals can take to prevent discrimination.
Examines the key criteria for effective management, exploring skills, behaviours and management styles.
Introduces learners to the key communication skills used by successful managers
Introduction to the Management Toolkit
Providing managers with an overview of the key themes.