Giving Good Feedback

This course, written by Teresa Norman, focuses on how to give good feedback for students. The courses delves into what makes feedback effective, biases that may occur when giving feedback and provides an understanding of how to use feedback for your own development.


  • corporate
  • health
  • higher-education
  • further-education
  • financial-legal-services
  • legal-2
  • charity

Available as

  • Off the shelf
  • Fully Bespoke

Given thoughtfully, feedback forms an important part in creating change: Whether that’s helping your lecturers improve your course, developing a team member’s contribution to meeting goals or addressing an imbalance in chores around your home.

Learning how to give constructive feedback, and how to receive and use feedback constructively, is a skill that can be learned, developed and applied to all of your life.

Why feedback is valuable

Universities want the best feedback possible as a means of:

• Learning what it can do better
• Understanding what is does well
• Making sure your experience is the best it can be
• Changing what doesn’t work
• Improving what does
• Understanding what makes it different to other Universities


This module looks to provide students with the understanding around the principles of good feedback, the importance of being fair, the different methods of feedback (electronic, face-to-face etc) and how to be open when receiving feedback. These skills are crucial to develop better relationships and to improve an institution. This module covers the importance of feedback, ensuring your feedback is useful to the receiver and discusses the different opportunities of feedback. A perfect and vital development for all leaders, managers, staff and students that are involved in providing feedback to others.

Always up-to-date

If you buy any of our e-learning courses you’ll get all the updates we make, so you’ll always be up-to-date with current legislation.

Learning by design

All of our e-learning courses are highly interactive with rich graphics and audio-visual content, blending a variety of question types to encourage learners to apply concepts to their daily work routine.

Easy to implement & customise

This online learning course can run with Marshall LMS (Learning Management System), which allows you to manage your e-learning and track completed training.

Our in-house developers can quickly & effectively adapt this course to your sector and organisation. You could also add your own graphics, photos & video and amend content to include your policies, procedures, and key areas.

Learning options

Every Marshall e-learning course is fully accessible, so this course is also available as:

  • spoken word audio – perfect for learning on the move
  • a voice reader compatible version as a W3C AA online workbook
  • a complimentary workbook – a printer-friendly pdf download compatible with all devices and readers.

Learn More

If you would like to learn more about this e-learning course please get in touch.

At Marshall E-learning were totally focused on creating content that’s exactly right for your learners. That’s why we’ve built our business around customising our existing courses to match the needs of specific organisations. And if something completely original’s required, well make a bespoke course for you from scratch.

When we do this, our approach is guided by a few key principles.

Organisational Need

Why do you need to provide learning for your users – specifically? Is there a compliance need, a requirement to raise performance – or generate positive outcomes for external stakeholders? We prioritise making this clear as the first step in all of our projects.


Who are your learners? What are their preferred learning styles? What do they know already? How confident are they with using technology? We’ll put these questions to you, and base our approach around the picture we build up.

Learning Outcomes

We use these to decide what every screen in every course we make is intended to achieve. What is it – exactly – that learners need to explain, describe, distinguish or list? Defining these up-front keeps every project on course as we move from the initial proposal, through to storyboarding and then development.


Page-turning e-learning just doesn’t work. All of our courses are highly interactive, making extensive use of scenarios in particular. Rich media is used as appropriate, from audio-visual resources through to animations and bespoke graphics.

Respect for Learners

Treating learners as adults is vital to us. People don’t learn well if they feel they’re being patronised, and we aim to let users manage their own learning experience. We do this by writing our courses with an honest, direct tone, and giving learners choices in the form of additional learning resources and open navigational features.

What’s in it for me? is a question that all of our learners should be able to answer.

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