Cultural Competence for Staff

Cultural Competence for Staff
Cultural Competence for Staff

Providing guidance for staff interacting with international students.

Cultural Competence for Staff
Cultural Competence for Staff

Helping staff create an inclusive environment for all students.


Guidance and support when it comes to interacting with international students

This course is designed for staff working in Higher Education, who are seeking guidance and support when it comes to interacting with international students. As the number of international students continues to grow, university staff have raised numerous questions about cultural differences and communication barriers. The program aims to equip staff with the knowledge and skills to create an inclusive and welcoming environment for all students.

Learning Objectives

By the end of the course, learners will be able to:

  • Explain the concept of culture and its importance within the university.
  • Apply their understanding of how culture shapes our experiences and relationships.
  • List the benefits of demonstrating culturally-competent attitudes and behaviours.
  • Explain the challenges of cross-cultural communication.
  • Apply practical strategies for working/studying in a multicultural environment.

Course Duration

This course takes about 30 minutes to complete. Learners have the option to bookmark progress and complete the course in chunks.

Learning by design

This highly interactive elearning course is designed with rich graphics and audio-visual content, blending a variety of question-types to encourage your learners to apply concepts to their daily work routine.

An optional end-of-course test assesses learners on the level of knowledge they’ve retained. Pass rates can be set as required.

Easy to implement & customise

This Cultural Competency Course for Staff comes with Marshall LMS (Learning Management System), which allows you to manage your elearning and track completed training.

Our in-house developers can quickly & effectively adapt this course to your sector and organisation. You could also add your own graphics, photos & video and amend content to include your policies, procedures, and key areas.

Learn more

If you would like to find out more about our Cultural Competency for Staff Elearning Course please contact us and we’ll be in touch very soon.



This course is split into 6 parts:

Scetion 1: Introduction
Section 2: What is Culture?
Section 3: Cultural Awareness
Section 4: Cross-Cultural Communication
Section 5: Stereotyping
Section 6: Practitcal Strategies


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Translation available
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WCAG version available
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Add your own photography and policies
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Customisation available, with bespoke scenarios
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Downloadable workbook
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Smartphone version
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End of course certificate
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CPD certified
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Sector specific versions available

What You Say

"Marshall E-Learning understands the university context, which makes their programmes so attractive."

Mark Crabtree, Assistant Director of Human Resources, Durham University

Available as

Off the shelf


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