Vulnerable Customers
Vulnerable Customers Course. Regulation on vulnerable customers states while all customers should be treated fairly, not all customers are the…
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Treating Customers Fairly Training
Customer Service Elearning Course. FCA: “all firms must be able to show consistently that fair treatment of customers is at…
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Student Consumer Rights for Staff Members
Consumer Rights Elearning Course. Students are now recognised in law as consumers, and get the same protection as any consumer.
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Customer Service Training
Our Equality and Diversity Elearning Course examines the key skills required to deliver good Customer Service. Delivered by Diversity Learning…
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