A conversation about micro-behaviours with Fiona McPhail
“When you think about it, it’s very likely that you’ve been on the receiving end of micro-aggressions, either positive or negative in your working or social life” begins Fiona McPhail, author of the new Marshall E-Learning Micro-behaviours training course. “Picture yourself going into a posh restaurant” continues Fiona, “and you don’t have the right attire…
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