Client Assets

Safeguarding of Client Assets forms a cornerstone of trust in the financial industry The last financial crisis saw a number of banks fail, notably Northern Rock and Lehman Brothers.

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Vulnerable Customers

Protecting vulnerable customers is a key priority for the FCA Regulation on vulnerable customers acknowledges that, while all customers should be treated fairly, not all customers are the same.

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Treating Customers Fairly

TCF is at the heart of good financial conduct The FCA states that “all firms must be able to show consistently that fair treatment of customers is at the heart of their business model”.

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Whistleblowing

Do you understand your rights and obligations? Since the financial crisis whistleblowing has become front-page news on topics such as data security and treating customers fairly.

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Bribery Act 2010 – Updated

Do you understand your obligations under the Act? Our Bribery Act e-learning training course emerged from a close collaboration with international legal practice SNR Denton. SNR Denton Partner, Richard Nicole said: “We were delighted to develop this comprehensive Bribery Act e-learning course with Marshall Elearning…

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Inclusive, Safe, Cohesive Campuses

Creating an inclusive organisation free from extremism and radicalisation Supporting your organisation to carry out their safeguarding work and implement the Prevent duty

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Safeguarding-Elearning

Safeguarding Adults at Risk

Building confidence to protect vulnerable adults Safeguarding work enables adults to retain independence, wellbeing, and the choice to live a life free from abuse and neglect. It is about preventing abuse and neglect as well as promoting good practice for responding to concerns on a multi-agency basis. This version is a major upgrade from our…

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Managing Performance

Optimising performance in Higher Education Our Managing Performance e-learning module was developed with Cardiff Metropolitan University and the University of East Anglia to provide HE managers with the knowledge and tools to effectively manage performance.

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Safe Recruitment

Building confidence to recruit safely A key element of safeguarding is to make recruitment as safe as possible. But even if properly applied, no safe recruitment policies can provide 100% protection for vulnerable people.

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