Inclusive Managers’ Toolkit

Would your organisation benefit from inclusive managers? The 16 modules in our Inclusive Managers’ Toolkit will help you build an inclusive culture and ensure your managers are equipped to thrive in the 21st-century workplace.



  • Corporate
  • Higher Education

Available as

  • Off the shelf
  • Fully Bespoke

Our Inclusive Managers Toolkit was developed with Dan Robertson, Director of Vercida Consulting. It consists of 16 bite-sized 10-minute modules comprehensively spanning many attributes of the inclusive manager:

1. Inclusive management skills

  • What is management?
  • Recruitment and selection
  • Team development
  • Retention
  • Working collaboratively
  • Appraisals
  • Disciplinary procedures
  • Managing conflict

2. Building High-performing teams

  • High-performing teams: an introduction
  • Motivation
  • Emotional Intelligence
  • Trust

3. Managing inappropriate behaviour

  • Inappropriate behaviour: an introduction
  • Managing inappropriate behaviour

Throughout the toolkit, you will find dramatic video vignettes using professional actors to illustrate the issues being discussed, video animations and informative to-camera chats with Dan Robertson.

Stay up-to-date
If you buy any of our management and employability e-learning courses you’ll receive any updates we make, and always be up-to-date with current legislation.

Co-created with experts 
Our Inclusive Managers Toolkit was developed with Dan Robertson, Director of Vercida Consulting, the Global Diversity and Inclusion Company supporting organisations who want to develop an inclusive culture.

Learning by design
All our e-learning courses are highly interactive with rich graphics and audio-visual content blending a variety of question-types to encourage learners to apply concepts to their daily work routine.

An Inclusive Management Self-assessment Questionnaire will enable learners to assess the level of knowledge they’ve retained – pass rates can be set as required.

Easy to implement & customise
This e-learning course comes with Marshall E-Learning’s Learning Management System which allows you to manage all your e-learning and track completed training.

Our in-house developers can quickly & effectively adapt this course to your sector and organisation. You could also add your own graphics, photos & video and amend content to include your policies, procedures, and key areas.

At Marshall Elearning, we’re totally focused on creating content that’s exactly right for your learners. That’s why we’ve built our business around customising our existing courses to match the needs of specific organisations. And if something completely original’s required, we’ll make a bespoke course for you from scratch.

When we do this, our approach is guided by a few key principles.

Organisational Need
Why do you need to provide learning for your users – specifically? Is there a compliance need, a requirement to raise performance – or generate positive outcomes for external stakeholders? We prioritise making this clear as the first step in all of our projects.

Who are your learners? What are their preferred learning styles? What do they know already? How confident are they with using technology? We’ll put these questions to you, and base our approach around the picture we build up.

Learning Outcomes
We use these to decide what every screen in every course we make is intended to achieve. What is it – exactly – that learners need to explain, describe, distinguish or list? Defining these up-front keeps every project on course as we move from the initial proposal, through to storyboarding and then development.

Page-turning e-learning just doesn’t work. All of our courses are highly interactive, making extensive use of scenarios in particular. Rich media is used as appropriate, from audio-visual resources through to animations and bespoke graphics.

Respect for Learners
Treating learners as adults is vital to us. People don’t learn well if they feel they’re being patronised, and we aim to let users manage their own learning experience. We do this by writing our courses with an honest, direct tone, and giving learners choices in the form of additional learning resources and open navigational features.

‘What’s in it for me?’ is a question that all of our learners should be able to answer.

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