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Customer Service E-learning

2nd June 2011

Supporting your staff to deliver high standards of customer care Want to support your staff to achieve high levels of customer service and develop positive strategies to deliver good customer care? This best practice customer service e-learning course could be the answer. It examines the key skills required to deliver good customer care and encourages…

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Recruitment and Selection

Client: Scottish Universities (Heriot-Watt University, University of Strathclyde, Queen Margaret University, University of the West of Scotland) Getting the right kind of employees, with the skills and abilities your University needs, is an essential requirement if you want to meet

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Environmental Sustainability E-learning

Up your organisation’s eco-game! Nowadays organisations are taking sustainability issues very seriously. Our environmental awareness e-learning course will help to raise understanding of eco-issues across your workforce and improve performance in key areas. Your learning outcomes This sustainability e-learning course will ensure your staff can: Describe main legislation. Explain climate change issues. Describe waste management…

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Diversity training for Volkswagen

10th May 2011

We are proud to announce that Volkswagen has chosen Marshall ACM to provide diversity in the workplace e-learning for all its UK workforce. MORE INFO TO BE ADDED >>

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Equality and Diversity E-learning for Students

6th May 2011

Raising awareness of diversity issues on campus Real progress has been made to ensure further and higher education staff understand equality and diversity rights, responsibilities and best practice… but what about students? Increasing student diversity inevitably brings challenges for education institutions and can result in peer-to-peer conflict on campus, and individuals failing to work to…

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Diversity in the Workplace E-learning

Our market leader on diversity, now updated ‘Diversity in the Workplace’ was Marshall ACM’s first e-learning course and is still one of our most widely used courses. And it’s been updated to include all aspects of The Equality Act 2010. Your learning outcomes This diversity e-learning course covers a wide number of topics: An introduction…

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News

May 2011 update

This May has been a busy month. The University of Surrey chose us to produce a bespoke e-learning course on Knowledge Transfer Partnerships. We are partnering with Stafford College on a new range of safeguarding e-learning materials,

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Knowledge Transfer Partnerships

5th May 2011

Client: University of Surrey Transferring ideas from their source to potential users or

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Managing Diversity

2nd May 2011

Sector: Corporate Course text here.

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Test video

28th April 2011

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Barnardos Partnership

14th April 2011

Marshall ACM have partnered up with children’s charity Barnado’s to develop a suite of safeguarding e-learning courses working with their child protection experts. This is yet another example of our pioneering social enterprise approach. Find out more about our safeguarding courses.

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Our first podcast: Equality Act monitoring

Marshall ACM’s debut podcast, recorded March 2011, features our principal consultants Ann Allcock and Vernal Scott (pictured, left) discussing the latest issues surrounding equality and diversity. Our first podcast looks at strategies for monitoring the protected characteristics ‘sexual orientation’ and ‘religion or belief’ of the Equality Act 2010. Marshall_ACM_podcast_March_2011

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Diversity e-learning for Manchester University students: Personnel Today – March 2010

23rd March 2010

Here’s a Personnel Today news post by Patrick Johnson, head of Equalities and Diversity at the University of Manchester who describes how our diversity e-learning for students course was piloted at the university and the impact it had. You can read the article in full here.

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Student safeguarding training at Reigate College: Personnel Today – March 2010

13th March 2010

An article in Personnel Today told how all 200 staff and governors at Reigate Sixth Form College were undertaking our student safeguarding training, developed by Barnado’s, one of the UK’s leading children’s charities, who provided guidance and practical advice. To read the article in full just follow this link.  

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Equality Impact Assessment System

2nd March 2010

This four-minute video presented by our Principal Consultant, Vernal Scott, looks at equality and diversity issues from a customer perspective and includes a guest slot from human rights activist, Angie Bowie. Vernal explains how our Equality Analysis toolkit supports good practice and how it can be customised to suit any organisation’s individual requirements.

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News

Child Protection e-learning for Westminster Kingsway College: Personnel Today

24th July 2009

An article in Personnel Today related how Westminster Kingsway College were bolstering their regular child protection training events with our online training course. Peter Armah, Head of Human Resources and Development of Westminster Kingsway College is quoted, as he explains the rationale behind taking on e-learning and how the college worked with Marshall ACM to…

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Other media stories: Personnel Today & HR Magazine – 2007 – 2008

2nd May 2008

You can read other media stories about e-learning and our e-learning products that featured in Personnel Today and HR Magazine between 2007 and 2008 below: 2007 Staff stress in higher and further education Read the article in full Learners personalities affect e-learning outcomes Read the article in full All the public sector needs race equality…

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Our Equality Impact Assessment System: Personnel Today – Aug 2007

17th August 2007

A Personnel Today article entitled: ‘CRE welcomes system to simplify Race Equality Impact Assessment compliance‘ promoted our Equality Impact Assessment system which was developed to assist organisations to comply with the Race Relations Amendment Act 2000.

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'Race to Improve': The Guardian – Nov 2004

11th November 2004

We were featured in a Guardian article, written by Joseph Bindloss and published on 2 Nov 2004, about diversity training for students as a means to reduce harassment and discrimination on campusversities are offering diversity training to students. Here’s a short excerpt: Along with a few dozen universities and colleges, Harper Adams is investigating the…

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Everlasting Employability

5th December 2001

Welcome to Everlasting Employability, your ‘go-to’ site for advice on staying employable forever. Imagine that, having the capability to earn income and succeed in any economy at any time throughout the course of your life all because you’ve made yourself eternally employable. That’s what we aim to make happen here at Everlasting Employability. So whether…

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Learning Technologies 2013

We went to the 14th Learning Technologies exhibition at Olympia 2 yesterday – Europe’s leading showcase of technology supported workplace learning. And we thought it was buzzier and busier than last year. Amongst the 120 seminars, and over 230 exhibitors was the Deloitte’s stand where they were showing the sustainability module we built for them……

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