"Liz Truss, Minister for Women and Equalities (2020,) in her ‘Fight for Fairness’ speech, said that working with a new series of commissioners, she would look beyond the “narrow focus of protected characteristics”, as set out in the Equality Act 2010. The speech specifically referenced unconscious bias training with the Minister announcing this would no longer be used in the Government and Civil Service as such interventions were, she suggested, thought to reinforce “stereotypes and exacerbating biases” (2020). Rather than 'reinforcing stereotypes' this ‘Insiders and Outsiders’ course is thought-provoking, informative and mindful. The use of interactive drama provides a unique dynamic in which the participant can explore and reflect upon, safely and intuitively, the concepts of micro-inequalities attribution bias and mentoring. The course is a blend of evidence-based content, participation and reflection and will be a welcome addition to our learning portfolio."
Head of Organisational Development
University of Hull
"LearnUpon was looking for Unconscious Bias training to roll out to all of our employees. As a global technology company, we have a diverse team with employees in Ireland, USA, Australia, Serbia as well as other remote locations. It was important to find the right training to address the important issue of Unconscious Bias in order to educate our global team to understand behaviours and be equipped to improve on those behaviours. We found the Unconscious Bias course offered by Marshall E-Learning ideal for this. The course provides training on different types of Unconscious Bias, demonstrating how they can influence the employment life cycle, from recruitment to performance conversations, through to customer relationships. The course has a good mix of interactive and video content to keep the learner engaged while challenging them to consider their own Unconscious Bias behaviour. We also worked with Marshall E-Learning to brand the course to give it the “LearnUpon” look and feel. The Marshall E-Learning team are a pleasure to work with, they are very responsive to all our requests to help us get the course set up quickly and continue to be friendly and helpful in every way."
Susan Nolan
Chief Operating Officer
LearnUpon
"The video scenario’s developed by Marshall are very well done and provide very interesting spaces for reflection on understanding how subtle biases can emerge into a professional environment. The videos have been very helpful in our unconscious bias trainings"
Irfan Chaudhry
Director, Office of Human Rights, Diversity, and Equity
McEwan University
"We worked collaboratively with Marshalls to produce the online bystander module and are very pleased with the result. We hope that this module will help student communities to understand how harassment/hate incidents can affect their colleagues and also help them to intervene, if it is safe to do so.’"
Dr Jane Osmond
Research Fellow
Coventry University
"I would like to express my thanks to you, and your team for the work that you have done to produce and support UCL's GDPR Online training. In Particular, the development of the accessible versions. Five of our visually impaired staff have used the PDF version to date, and all have said that it was very well developed and were pleased that they had been able to do the training in this manner. Furthermore, the audio version has gone down a storm.
Your team have always been very quick to respond, and always found solutions to problems; there was never a question that couldn’t be addressed. This is superb service and I wanted to acknowledge this.
"
Thibault Williams
Programme Manager UCL GDPR Programme
UCL
""The team at Marshall E-Learning are absolute experts in their field, and couldn’t have been more supportive and professional. They introduced us to their wider network of experts, bespoke content creation, course branding and supported integration with our Learning Management System. It continues to be a pleasure to work with Marshall E-Learning.”"
Yvonne McWey
Head of Talent & Learning
Bank of Ireland
"We look for 3 things when commissioning or purchasing any e-learning: the key messages communicated to the audience; how engaged the audience will be; and how the material can be tailored to the needs of the audience. With products such as GDPR or Health and Safety the material must cover all key areas and topics, and it is vital that the language used, case-studies discussed and examples fit the university context. Marshall E-Learning understand all of this, which makes their programmes so attractive."
Mark Crabtree
Assistant Director of Human Resources
Durham University
"We recently purchased several “off-the-shelf” compliance e-learning courses and designed a bespoke “Diversity in the Workplace” Course with Marshall E-Learning. The feedback from academics and professional services’ staff has been fantastic, with over 80% rating it excellent. Marshall E-Learning has been really great and the after support, in particular, has been second to none. There is always someone there to help with any technical issues and they always get back to us straight away. I would highly recommend them."
Moira Blake
Head of Organisational Development
University of Sussex
"I am delighted by the course that Marshall E-Learning developed for us and was especially impressed by their keenness to understand our needs and students properly. We have a strong need to help staff and students to understand unconscious bias and a course that explained the “theory” of unconscious bias with routes to further reading and help students to understand their own biases and how to address them. The final course dealt with unconscious bias in society using evaluation questionnaires that made it personal and relevant to the University of Edinburgh context."
Professor Alan F. Murray - CEng, FIEE, FIEEE, PFHEA, FRSE
Assistant Principal, Academic Support
University of Edinburgh
"I am super happy with the student induction course, and especially as the Marshall E-Learning team delivered the module before the original deadline.
There’s pressure on students and Universities to cover topics such as Alcohol and Drug Awareness, Sexual Consent on Campus, Diversity, Social Media Savviness, Getting Support, Mental Health and Employability and we wanted to provide relevant, current information about important topics relevant to student life. I am super happy with the student induction course, especially as the Marshall E-Learning team delivered the module before the deadline.
The team have been fantastic to work with. I hope this module will be really successful and we can continue working with Marshall E-Learning."
Carol Clutton
Student Support Services
University of Surrey
"Our project deals with a very sensitive subject helping university staff respond appropriately to student disclosures of unwanted sexual incidents – so it was important that this sensitivity was respected. Throughout the process, we found Marshall E-Learning staff to be respectful of the need for this sensitivity and responsive throughout the process. We are very pleased with the result."
Dr Jane Osmond & Dr Quinn
Research Fellow
Coventry University
